• How do I manage Performance Conversation settings for an account?

    As an admin, you can manage conversation questions and schedule Performance Conversations in your Bridge Perform account. These settings let you customize and add Performance Conversation agenda questions and schedule...
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  • How do I manage user role permissions for Bridge Studio as an admin?

    As a Studio admin, you can manage user role permissions. Open Admin Menu   In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2]. Note: The Global ...
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  • How do I manage developer keys for Bridge Studio as an admin?

    As a Studio admin, you can manage and create developer keys for your Bridge Studio account. A developer key is a code given to the developer of a third-party application that allows access to certain information and p...
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  • How do I manage apps in an account?

    Account admins and IT admins can manage integrated apps in Bridge accounts. Integrated apps include Slack, Studio, Vimeo, YouTube, Dropbox, and LinkedIn Learning. Note:  Some features may be restricted based on ...
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  • How do I manage user permissions in an account?

    Account admins have the ability to view and manage permissions for default and custom user roles in their account. Bridge has five default user roles: Employee, Author, Admin, IT Admin and Account Admin. In addition t...
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  • How do I edit user role permissions in an account?

    Account admins can add or remove user roles to or from a group of permissions. Notes: This feature is enabled by default for account admins, but can be turned on for admins and IT admins. Some user role permissions ...
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  • How do I create and manage custom user roles in an account?

    The default permissions for each user role have a certain degree of customization that is allowed. Account admins can create custom roles based on an existing default user role, and the custom role will inherit the de...
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  • How do I add a theme color to an account?

    You can create a custom look and feel for the content that users see, including uploading a company logo and customizing a theme color for learner touch points. You can use the Bridge theme or pick a hex color based o...
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  • How do I add a company logo to an account?

    Bridge makes it easy for you to add a logo that customizes the user experience to match your brand. Notes: Some features may be restricted based on permissions for your user role. This feature is not available in Br...
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  • How do I view a user's email notifications in an account?

    In the User Details page, you can view a user's email notifications. Notes: Some features may be restricted based on permissions for your user role. Notifications must sent via email to the user before they can be ...
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  • How do I manage engagement survey questions for an account?

    As an admin, you can manage survey questions in your organization. You can create new survey questions and view pre-installed survey questions. Notes:  Some features may be restricted based on permissions for yo...
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  • How do I view engagement survey results for an account?

    Once a survey has closed or been completed, you can view the overall results. For each survey, you can view the results summary, factor report, teams report, and comments. Notes:  Some features may be restricted...
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  • How do I manage engagement survey factors for an account?

    As an admin, you can manage factors in your organization. Factors are what drives employees to work at your organization. Factors are customizable and groups employee engagement responses to represent certain aspects ...
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  • How do I download all data from an account?

    You can download a zip file that contains CSV files of all account data from the account. For details about export data, see the Data Export Reference Guide. Notes: Some features may be restricted based on permissio...
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  • How do I enable Open Enrollment for a live training as an admin?

    Registration links allow Bridge users to provide quick registration access to online and live trainings outside of Bridge. Once a live training has been created, you can enable Open Enrollment and share the link with ...
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  • How do I view an Overdue Learners report for an account?

    You can view a report of overdue users in your account and the total time a user has spent in a course. Note: Some features may be restricted based on permissions for your user role. Open Insights Menu   ...
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  • How do I set an expiration and re-enrollment date for a Live Training as an admin?

    Expiration and re-enrollment dates allow users to complete a live training on a set schedule or specific date. Once a live training has been created, you can enable expiration and assign a re-enrollment date. Users wi...
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  • How do I create custom reports for an account?

    You can create and export custom reports for your account. Custom reports are based on user enrollment and can be filtered by date, group, team, enrollment type, enrollment status, content type, and content tags. Repo...
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  • How do I set a password for a user in my account with a CSV file?

    You can set a password for a user with a CSV file. When adding or updating users with a CSV file, you can set or reset multiple user passwords at the same time. To set a password for users, include a Password column ...
    Bridge Doc Team
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  • How do I use Bridge as an IT admin?

    The IT admin role is separate from the account admin role. After you log in to Bridge as an IT admin, you can manage account settings, content, users, and groups in your account or subaccount. Authoring functionalitie...
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