How do I use Bridge as an account admin?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Bridge Doc Team Employee on Sep 22, 2017
Version 30Show Document
  • View in full screen mode

As a learner with an account admin role, Bridge defaults to the Insights page. The account admin role is separate from the admin role and grants more access to the Bridge account or sub account. As an account admin, you can manage all content, users, and settings in your account or sub account.

Note: Account admins that have been added to a particular sub account do not have access to the top-level account or other sub accounts within their Bridge instance.

View the default roles and permissions in Bridge.

View Enrollment Completion Chart

View Enrollment Completion Chart

As an account admin, Bridge defaults to the Insights page. The Insights page provides an overview of users and trainings within your domain. The statistics on the Insights page can be filtered by different time frames. Click the Time Frame drop-down menu to change the time frame to the last 7 days, last 30 days, last 90 days, all time, or a custom date range. The chosen time frame will be applied to all statistics on the Insights page.

The enrollment completion visualization is the first item on the Insights page. This chart represents how your learners are performing. Click on the Explanation icon [1] to learn about the different elements of the chart. The chart will not be displayed to account admins if there are more than 250 learners in the account.

Hover over a learner avatar to view a pop-up menu that includes the number of complete and overdue enrollments and the overall completion rate [2].  This pop-up menu also includes a link to the Learner Details page to view their specific course enrollments and a link to message the learner.

Note: The option to message a learner will not be available if notifications have been disabled for the account.

Team Completion Rate

To message a group of learners who fall within a certain completion rate range, click the Message button [1]. Click and drag the vertical bars along the length of the chart to select the learners you'd like to send a message to. Click the Select button to compose and send your message [2].

Note: The Message button will not be shown in accounts for which notifications have been disabled.

View Insights Page Statistics

  View Dashboard Statistics 

The four widgets on the Insights page show how learners are using Bridge. The Active Bridge Users widget shows both the number and percentage of unique team members who have signed into Bridge. The Average Procrastination widget shows how long it takes learners to complete a course after they have been enrolled. The Number of Hours and Most Active Day widgets show how many total hours have been spent on taking courses and what day of the week learners prefer to use Bridge.

Note: The number of hours spent learning in Bridge is calculated by totaling the time spent taking a course and excludes any time spent editing a course.

View Navigation Menu

View Navigation Menu

The Navigation Menu includes links to the Learner Profile, Insights, Training, Surveys, People, Tools, and Account Settings [1]. The Switch to Learner Role link [2] allows you to access courses, programs, and live trainings that you are enrolled in. You can also switch to the learner role to view the Learning Library and the Live Training Calendar.

To collapse the Navigation Menu, click the Collapse Menu link [3]. To expand the Navigation Menu, click the Expand icon [4].

View Courses

  View Courses 

Located in the Training menu, the Courses page shows all courses in the account or sub account. Learn how to use the Courses page.

View Programs

  View Programs 

Located in the Training menu, the Programs page shows all programs in the account or sub account. Learn how to use the Programs page.

View Live Trainings

  View Live Training 

Located in the Training menu, the Live Trainings page shows all live training courses and sessions in the account or sub account. Learn how to use the Live Trainings page.

View Tasks

  View Tasks 

Located in the Training menu, the Tasks page shows all tasks in your account. You can use the Tasks page to create, edit, and delete tasks in your account or subaccount.

View Marketplace

  View Marketplace 

Located in the Training menu, the Marketplace allows you to browse a catalog of course content and purchase course bundles offered by third-party content providers.

View Surveys

  View Surveys 

Located in the Surveys menu, the Surveys page shows you all the surveys in the account or sub account. Learn how to use the Surveys page.

View Users

View Users

Located in the People menu, the Users page shows all users in the account or sub account. Learn how to use the Users page.

View Groups

  View Groups 

Located in the People menu, the Groups page shows all groups in the account or sub account. Learn how to use the Groups page.

View Reports

View Reports

Located in the Tools menu, the Reports page shows you all reports for the account. Learn what types of reports you can view for your account.

View Account Settings

  View Account Settings 

You can manage user roles, permissions, content branding, tags, and sub accounts for the account from the Account Settings menu. Learn how to manage user permissions, add a company logo, set a theme color, and add a sub account.

Note: The Manage Sub Accounts link will not be shown in a sub account.

You are here
Table of Contents > Getting Started > How do I use Bridge as an account admin?

Attachments

    Outcomes