How do I masquerade as a user in my account?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Bridge Doc Team Employee on Jul 21, 2017
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Account admins can masquerade as (become) any learner in their account, which is essentially logging in as the learner without a password. You will be able to take any action as if you were the learner. However, audit logs record that you were the one that performed the actions on behalf of the learner.

Account admins can masquerade as a learner from the Users page or from the Dashboard page.

Note: Some features may be restricted based on permissions for your user role.

Option 1: View Users

Option 1: View Users

In the People menu [1], click the Users link [2].

Open User

  Open Learner 

Click the name of the user.

Become User

Become Learner

On the User Details page, click the Become button.

   

The bar at the bottom of your browser window indicates you have become the user.

Option 2: View Dashboard

Option 2: View Dashboard

Click the Dashboard link.

Open Masquerade

Open Masquerade

Click the Masquerade button.

Find User

Find Learner

To find a user, in the text field, begin typing a user's name. Select the user from the drop down and click the Become button.

   

The bar at the bottom of your browser window indicates you have become the user.

Stop Masquerading

Stop Masquerading

To stop masquerading as the user, click the Stop button.

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