Account admins can masquerade as (become) any learner in their account, which is essentially logging in as the learner without a password. You will be able to take any action as if you were the learner. However, audit logs record that you were the one that performed the actions on behalf of the learner.
Account admins can masquerade as a learner from the Users page or from the Dashboard page.
Note: Some features may be restricted based on permissions for your user role.
Open Application Switcher Menu
In the Global Navigation menu, click the Application Switcher icon . Then, click the Admin menu option .
Type the name of the user and click the Become button.