How do I remove learners with a CSV file?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Bridge Doc Team Employee on Sep 15, 2017
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You can use a CSV file to remove multiple learners from your account, course, program, group, or live training. This lesson outlines how to remove learners from your account; however, the same steps apply when removing multiple learners from a course, program, group, or live training.

To remove a manager from a learner, you will need to use the Add via CSV option to import a CSV file where the manager unique identifier (UID) column for the managed learner is blank.

Notes:

  • Some features may be restricted based on permissions for your user role.
  • Learners removed from a course, program, group, or live training are removed only from the specified course, program, group, or live training.
  • If using automatic CSV, you will not be able to add or remove learners on the Users page.

 

View Example CSV File

  View Example CSV File 

You can create as many columns for your learners as you'd like to include for their account information. You do not have to include column headings directly in your CSV file.

Default column options in Bridge include:

  • Full Name (First Last)
  • Full Name (Last, First)
  • First Name
  • Last Name
  • Email

Note: One CSV column is required as the login unique identifier, which defines all account information per Bridge learner. Please verify information before importing.

Open Users

Open Users

In the People menu [1], click the Users link [2].

Remove via CSV

Remove via CSV

Click the Remove via CSV link.

Note: Learners removed from a course, program, group, or live training are removed only from the specified course, program, group, or live training.

Add CSV

  Add CSV 

Drag and drop the CSV file onto the page. You can also browse and choose a file on your computer.

Locate Unique Identifier

  Locate Unique Identifier 

Drag the Login ID key to the column containing the unique identifier. All matching Login IDs will be removed from Bridge.

Note: Learners removed from a course, program, group, or live training are removed only from the specified course, program, group, or live training.

Remove Learners

  Remove Learners 

Once you have matched the Login ID key to the column containing the unique identifier, click the Finish button.

Confirm Remove

  Confirm Remove 

Bridge will confirm your updates and display the status of your removal.

If there are any errors with your updates, you will receive an email notification.

Click the Confirm button.

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