How do I send a message to survey participants?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Bridge Doc Team Employee on Nov 3, 2017
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Once you have distributed a survey, you can message survey participants. Messages are sent to the email address in each learner's profile. You can select recipients according to course status.

Notes:

  • Some features may be restricted based on permissions for your user role.
  • Messaging is a one-way feature; learners cannot reply to messages.
  • Notifications must be enabled for the account.

 

Open Application Switcher Menu

  Open Application Switcher Menu 

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Author menu option [2].

Open Surveys

  Open Surveys 

In the Author menu, click the Surveys link.

Open Survey

Open Survey

On the Surveys page, click the name of a survey.

Open Distribution

Open Distribution

Locate the distribution list you want to view. You can use the search field [1] or the Sort & Filter drop-down menu [2]. Click the name of the distribution.

Message Participants

Message Participants

On the survey results page, click the Message icon.

Select Recipients

Select Recipients

In the status drop-down menu, select the participants you want to message according to survey status.

Create Message

Create Message

In the text field, enter the content of your message.

Send Message

Send Message

Click the Send button.

Confirm Message

  Confirm Message 

Confirm your message was sent.

Note: Messaging is a one-way feature; learners cannot reply to messages.

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