How do I view an Overdue Learners report for my account?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Bridge Doc Team Employee on Oct 6, 2017
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You can view a report of overdue learners in your account and the total time a learner has spent in a course.

Note: Some features may be restricted based on permissions for your user role.

Open Reports

Open Reports

In the Tools menu [1], click the Reports link [2].

Open Overdue Learners Report

Open Overdue Learners Report

Click the Sign-In Report drop-down menu then click Overdue Learners Report.

Change Time Frame

Change Time Frame

To view a different time frame, click the Last Week filter drop-down menu. In addition to viewing data from the last week, you can view data collected in the last month, last 3 months, all time since the account was created, and a custom date range.

Choose Custom Time Frame

Choose Custom Time Frame

When the Custom option is chosen from the drop-down menu, a pop-up calendar will be shown which allows you to select a start date and an end date for your report.

Fine Tune Report

  Fine Tune Report 

To refine what is displayed in your report, click the Fine Tune link [1]. You can refine your report by group, program, course, tag, team, or learner. To select a refinement field, click a field button [2].

Choose Refinement Options

  Choose Refinement Options 

To select refinement options, click the option that corresponds with the item you want to include [1]. To see more options, click the Show Next button [2]. When you are finished, click the Done link [3].

Apply Refinement

  Apply Refinement 

To add an additional refinement, click the Add another refinement link [1]. To apply your refinements, click the Apply button [2].

View Overdue Learners Report

  View Overdue Learners Report 

You can view the learner's name [1], course [2], due date [3], status [4], and time in course [5]. The learner's name and course are linked to the learner’s profile and overdue course. Time in course does not include time spent in an uploaded (SCORM) course and is not recorded until the learner takes an action (e.g. go to the next slide, go to the previous slide, or leave the course).

An overdue learner can have the following status:

  • Failed: The learner did not meet the required score for the course.
  • Unfinished: The learner has started the course and is in progress.
  • Not Started: The learner has not started the course.

 

Sort Learners

  Sort Learners 

By default, learners are sorted by due date. However, you can click any column header, except for Time in Course, to sort your learners. An arrow next to the header will show your selected sorting column. You can sort in ascending or descending order.

Export CSV

Export CSV

To download the overdue learners report for the chosen time frame, click the Export CSV button.

Note: In the CSV file, the due date is formatted Day-Month-Year. Time spent in course is recorded in seconds.

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