How do I download all data from my account?

Document created by Bridge Doc Team Employee on Oct 27, 2016Last modified by Demi Kureghian (Miles) on Nov 3, 2017
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Account admins can download a zip file that contains CSV files of all account data from the account.

Notes:

  • Some features may be restricted based on permissions for your user role.
  • Data Dump must be enabled for the account. Please contact Bridge Support for help with setup.
  • This feature is not available in Bridge for Teams accounts.

Open Application Switcher Menu

  Open Application Switcher Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2].

Open Data Exports Page

  Open Completed Learners Report

In the Tools menu, click the Download All Data link.

Create Export

Create Export

Click the Create Export button.

View Data Exports Status

View Data Exports Status

The status will display as pending once the export begins. The date and time of the export is also displayed and will be automatically updated each time a new data export is created.

Note: The export can be cancelled at any time by clicking the Cancel button.

Download Data

Download Data

Once the download is complete, click the Download button to begin downloading the account data.

View Data Dump

view-data-dump.png

A zip file of CSV files containing all account data will be downloaded. The data export will include everything from attachment information to user visits within your account. Learn more about the data included in the export.

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