To optimize the upload and subsequent processing of your video response, you should be able to answer “yes” to the following questions:
- Does Practice support my video file? Acceptable video files include: .mov, .mp4, .WebM, .FLV, or .avi.
- Is my internet speed connection normal? An upload speed of about 2 Mbps or more should be normal. To test the speed of your internet connection, use Speedtest.
- Is my video file under 1GB? 1 GB is the maximum allowable file size. If you have a choice, do not make your video in high definition format. Choose an “export” setting such as “medium,” e.g. 640/360 pixels, rather than “large”, e.g. 960X540. If your video file is larger than 1GB, you should compress your video file.
- Am I using a supported browser? For the best experience, we suggest using Google Chrome. However, we also support the following browsers (noted in order of best user experience): One of the two most recent versions of Chrome, Firefox, and Safari - or Internet Explorer 11 / Edge.
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