Why does it say “There was an error processing this video” in ApprenNet?

Document created by Bridge Doc Team Employee on Feb 27, 2018Last modified by Bridge Doc Team Employee on Aug 17, 2018
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When this happens, it usually indicates that there was an issue with the format of your video file.  To determine if this is the issue, first check to see if you are able to watch your video file on your computer.  If you are able to watch your video, then there was probably an error on our side.  In this case, delete your Submission, and re-submit your video.

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