Why can't I install the Desktop App on my Mac?

Document created by Bridge Doc Team Administrator on Feb 27, 2018Last modified by Bridge Doc Team Administrator on Mar 1, 2018
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When opening the ApprenNet Recorder from the applications folder, some Mac users may encounter an error reading: You can't open the application "ApprenNet Recorder" because it is not supported on this type of Mac.

If you encounter this error, please download the Desktop App directly using this link. After downloading the new version of the Desktop App, you must move the app into their Applications folder, otherwise it will not work properly.

Learn more about recording using the Desktop App here.

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