What are the user roles in Bridge?

Document created by Bridge Doc Team Employee on Oct 19, 2018Last modified by Bridge Doc Team Employee on Apr 19, 2019
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Bridge has five default user roles: learner, author, admin, IT admin, and account admin. Each user role has a set of default permissions. In addition to the default user roles, a Bridge user can be assigned as a manager of a learner or group of learners. The manager role is optional and can only be created by using a CSV import.

All users added to Bridge are given the learner role by default. However, learners can be assigned additional roles as necessary. Learners can be assigned more than one default role.

Account admins can assign user roles and manage permissions for the different roles in their account, including creating and managing custom roles.

Note: Some features may be restricted based on permissions for your user role.

Learners

  Learners

Learners are the students in Bridge courses and can take courses anywhere, even on a mobile device.

Learners can:

  • Take required online courses and programs
  • Take live training courses
  • Take surveys
  • Self-enroll in online courses though the Learning Library
  • Manage their profile

All users added to Bridge are given the learner role by default. However, learners can be assigned additional roles as necessary.

Learn more about using Bridge as a learner.

Authors

  Authors

Authors are learners with the author role.

By default, authors can:

  • Manage and edit course content
  • Manage the Learning Library
  • View users

Learn more about using Bridge as an author.

Note: By default, Authors can edit all course content within an account. To limit an author's permissions to only editing the content that they create, contact your CSM or Support team.


Admins

  Admins

Admins are learners with the admin role.  

By default, admins can:

  • Manage (create, modify, delete) and view users
  • Manage groups
  • Manage courses, programs, live trainings, surveys, and tasks
  • Manage the Learning Library

Learn more about using Bridge as an admin.

IT Admins

  IT Admins

IT admins are learners with the IT admin role.  

By default, IT admins can:

  • Manage (create, modify, delete) and view users
  • Manage groups
  • Manage courses, programs, live trainings, surveys, and tasks
  • Manage the Learning Library

Learn more about using Bridge as an IT admin.

Account Admins

  Account Admins

Account admins are learners with the account admin role.

Account admins can:

  • Manage accounts (content branding, edit permissions and roles)
  • Manage (create, modify, delete) and view users
  • Masquerade as another user
  • Modify user roles
  • Message users
  • Manage emails
  • Manage groups
  • Manage courses, programs, live trainings, and tasks
  • Manage the Learning Library
  • Manage surveys
  • Manage reports
  • View the Marketplace

View the default roles and permissions in Bridge.

Managers

 

Managers are assigned to learners who report directly to them. Managers are able to become more involved and have direct access to data and reports for how their employees are learning in Bridge. Manager permissions are scoped to the users, groups, and content within their domain.

Managers can:

  • View courses, programs, and live trainings in the account
  • Enroll/unenroll learners in any course, program or live training in the account
  • Manage courses, programs, and live trainings within their domain
  • View users and groups within their domain
  • View stats and reports for users within their domain
  • View categories and tags within their domain, but cannot edit

Learn more about using Bridge as a manager.

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