How do I deactivate a sub account?

Document created by Bridge Doc Team Employee on Jun 5, 2019Last modified by Bridge Doc Team Employee on Jun 14, 2019
Version 2Show Document
  • View in full screen mode

Admins can deactivate a sub account within the Manage Sub Accounts page in Bridge.

Notes:

  • Deactivating a sub account is a permanent action and cannot be reversed.
  • This feature is not available in Bridge for Teams accounts.
  • This feature is enabled by default for account admins, but can be turned on for admins and IT admins.

Open Admin Menu

  Open Admin Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2].

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Sub Accounts

  Open Sub Accounts

In the Account Management menu [1], click the Sub Accounts link [2].

Open Sub Account

Open Sub Account

Click the name of the account.

Deactivate Sub Account

Deactivate Sub Account

Click the Deactivate This Account button.

Note: Users who are active in the sub account at the time of deactivation will remain in the deactivated sub account and cannot be added to another sub account.

View Deactivated Sub Account

View Deactivated Sub Account

The deactivated sub account's name will be shown in gray in the Manage Sub Accounts page. To view a list of only the deactivated sub accounts, click the Filter By menu [1] and select the Inactive Accounts option [2].

You are here
Table of Contents > Account Settings > How do I deactivate a sub account?

Attachments

    Outcomes