How do I manage engagement survey questions for an account?

Document created by Bridge Doc Team Employee on Jun 5, 2019Last modified by Bridge Doc Team Employee on Nov 8, 2019
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As an admin, you can manage survey questions in your organization. You can create new survey questions and view pre-installed survey questions.

Note: Some features may be restricted based on permissions for your user role.

Open Admin Menu

  Open Admin Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2].

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Manage Questions

  Open Manage Questions

Click the Account Management link [1], then click the Manage Questions link [2].

View Question Library

  View Question Library

The Question Library displays all of the questions in your organization.

To create a new question, click the Add Question button [1].

To search the question library, type in the Search field [2]. To filter questions by a specific factor, click the name of factor [3].

Questions created by you are displayed in the Added by You section [4]. Pre-installed questions are displayed in the Pre-Installed Questions section [5].

To edit or delete a question you added, click the More Options icon [6] and click the Edit Question or Delete option [7].

Create Likert Question

Create Likert Question

In the Question Type drop-down menu, select the Likert option [1].

In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.

In the Question Text field, type the question you want to add [3].

In the Number of steps drop-down menu, select the number 5, 7, 10 or 11 [4].

Enter text in the Low label and High label fields [5].

To allow free responses, click the Allow Free Responses toggle button [6].

In the preview pane, you can view how your question is displayed [7].

Click the Save Question button [8].

Create Multiple Choice Question

Create Multiple Choice Question

In the Question Type drop-down menu, select the Multiple Choice option [1].

In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.

In the Question Text field, type the question you want to add [3].

Enter text in the Enter answer choice field [4]. To add answer choices, click the Add button [5].

In the Answer Count drop-down menu, select the number of answers [6].

To allow free responses, click the Allow Free Responses toggle button [7].

In the preview pane, you can view how your question is displayed [8].

Click the Save Question button [9].

Create Free Text Question

Create Free Text Question

In the Question Type drop-down menu, select the Free Text option [1].

In the Factor drop-down menu, select a factor [2]. Factors vary depending on your organization.

In the Question Text field, type the question you want to add [3].

In the preview pane, you can view how your question is displayed [4].

Click the Save Question button [5].

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