How do I view details about a user as a manager?

Document created by Bridge Doc Team Employee on Jun 5, 2019Last modified by Bridge Doc Team Employee on Nov 8, 2019
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You can view information about a user on the User Details page.

Note: Some features may be restricted based on permissions for your user role.

Open Admin Menu

  Open Admin Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Admin menu option [2].

Notes: 

  • The Global Navigation menu may differ depending on what is enabled in your account.
  • If the Admin menu option does not display in the menu automatically, click the Learning link [3]. Then, click the Application Switcher icon.

Open Manage Users

  Open Manage Users

In the Users and Permissions menu, click the Manage Users link.

Open User

  Open Learner

Click the name of the user.

View User Details

  View Learner Details

On the User Details page, you can view the courses, live trainings, surveys, and programs in which the user is enrolled. You can view time-sensitive items like live trainings and surveys [1], required courses, live trainings, surveys, and programs [2], optional courses, live trainings, surveys, and programs [3], and completed courses, live trainings, surveys, and programs [4].

View Course

View Course

To view a user's course, click the name of the course.

Manage Learner

  Manage Learner

To send a message to the user, click the Message icon.

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