How do I send a message to all users in a program?

Document created by Bridge Doc Team Employee on Jun 5, 2019Last modified by Bridge Doc Team Employee on Nov 15, 2019
Version 17Show Document
  • View in full screen mode

Once you have published a program and added users, you can message users in your program if notifications are enabled for your account. Messages are sent to the email address in each user's profile. You can select recipients according to program status.

Notes:

  • Messaging is a one-way feature in Bridge; users' replies cannot be viewed in the Bridge UI. However, account admins can provide a way for users to respond to messages by specifying a custom reply-to email address for the account. Users will then be able to direct their responses to the reply-to email address. Please contact your Customer Success Manager for more information.
  • Some features may be restricted based on permissions for your user role.

 

Open Author Menu

  Open Application Switcher Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Author menu option [2].

Open Programs

  Open Application Switcher Menu

In the Author menu, click the Programs link.

Open Program

Open Program

On the Programs page, click the name of the program.

Message Program

Message Program

On the Program Details page, click the Message icon.

Note: If the icon is grayed out, no users have been added to your program.

Select Recipients

Select Recipients

In the status drop-down menu, select the users you want to message according to program status.

Note: If a user has chosen to unsubscribe from email notifications, the user will not receive the message.  

Create Message

Create Message

In the text field, enter the content of your message.

Send Message

Send Message

Click the Send button.

Confirm Message

Confirm Message

Confirm your message was sent.

Note: Messaging is a one-way feature in Bridge; user replies cannot be viewed in the Bridge UI. However, account admins can provide a way for users to respond to messages by specifying a custom reply-to email address for the account. Users will then be able to direct their responses to the reply-to email address. Please contact your Customer Success Manager for more information.

You are here
Table of Contents > Programs > How do I send a message to all users in a program?

Attachments

    Outcomes