How do I find a user to add to a program?

Document created by Bridge Doc Team Employee on Jun 5, 2019Last modified by Bridge Doc Team Employee on Sep 6, 2019
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Once an admin has added users to your account, you can find users to add to your program. If adding users via CSV file, the CSV should contain only users you want to add to the specified program.

Notes:

  • Adding a user to your program automatically creates course due dates for the user (based on the first course in the program).
  • If your program is published, adding users to your program immediately sends an email invitation for the first course in the program to all users.
  • If a user cannot be removed, the user was added to your program through a group. The only way to remove the user is to edit the user's group or remove the entire group from the program.
  • Some features may be restricted based on permissions for your user role.

 

Open Application Switcher Menu

  Open Application Switcher Menu

In the Global Navigation menu, click the Application Switcher icon [1]. Then, click the Author menu option [2].

Note: The Global Navigation menu may differ depending on what is enabled in your account.

Open Programs

  Open Application Switcher Menu

In the Author menu, click the Programs link.

Open Program

Open Program

On the Programs page, click the name of a program.

Add User

Add Learner

Click the Add Learner button [1]. To add multiple users via CSV file, click the Add via CSV link [2].

Note: If your program is published, adding users to your program immediately sends an email invitation for the first course in the program to all users.

Find User

  Find Learner

In the text field, enter the name of a user in your account.

Select User

  Select Learner

Click the name when it appears.

View User

  View Learner

View the user in your course.

Remove User

  Remove Learner

To remove a user, locate the user and click the Remove icon. Learn how to remove multiple users via CSV file.

Confirm Removal

Confirm Removal

To confirm, click the Remove link.

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