You can use a password reset request to reset a user's password. When using the Password Reset Request, the user will receive an email containing a link that will allow them to choose a new password.
You can also set a password via CSV file.
Open Admin Menu
In the Global Navigation menu, click the Application Switcher icon . Then, click the Admin menu option .
Note: The Global Navigation menu may differ depending on what is enabled in your account.
Send Password Reset Request
In the Users page, click the name of the user who should receive a Password Reset Request.
Edit User Details
If no Message icon displays, click the Edit User button. Ensure the user is subscribed to notifications  and the user has an email address .
The user will receive an email containing a button that will allow them to set another password.
Note: The user must reset their password within 24 hours after receiving the email.