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Bridge Rollout Playbook Follow

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    Gagau Elms

    I find it difficult to communicate with you (Bridge). I clicked on the password change on the email Bridge sent me to change my password but it came up with Invalid Token. I tried to contact you using the same email address you used to send my that message but my message came back as an invalid address.

    Why not make it easier for us to have direct communication so that we can get support on time to complete these courses that you are rolling out.

     

     

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    Fen Holdaway

    Hello Gagau,

    Apologies for the issues you've had with contacting us. From within the account when logged in, the Helpful Resources menu is where you can find options for contacting us via email, phone, or chat. The phone option will have a region-specific toll-free number you can call. When in the account for your organization, it lists those numbers as:

    • Australia 61 1800 941 035
    • UK 44 808 169 9549
    • NZ +64 3 669 4676

    If you are having trouble getting logged in, you can also always open a ticket with us via email at support@bridgeapp.com.

    See the screenshot below for where to locate the contact options from within the account.

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