Account Management

• What languages does Bridge support?

  Language preferences can be set in a user's profile or by the admin for the entire account. If no langua...

• How do I manage account settings in an account?

  IT admins and account admins have the ability to view and manage several default settings in their accou...

• Which browsers does Bridge support?

  Because it's built using web standards, Bridge runs on Windows, Mac, Linux, iOS, Android, or any other d...

• How do I view details about a user as a manager?

  You can view information about a user on the User Details page.Note: Some features may be restricted bas...

• How do I masquerade as a user in an account?

  Account admins can masquerade as (become) any user in their account, which is essentially logging in as ...

• How do I view details about a user as an author?

  You can view information about a user on the User Details page.Note: Some features may be restricted bas...

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• How to use the Bridge API

  The Bridge API is like a secret back door into Bridge that gives you wizard-level capabilities to manipu...

• Calendar Integration Information

  Table of Contents To use this integration, you will need a Workato account. This will be se...

• How do I configure a webhook?

  Overview Bridge uses webhooks to provide other applications with real-time information. Web...

• Integrations FAQ information

  Who does Bridge go through for their sub-processor? Bridge uses Workato as our subprocessor. Information...

• Google Calendar integration setup guide

  To use the Google Calendar integration, you will need a Workato account. Please reach out to the Support...

• LinkedIn Learning + Bridge

  Integrating Bridge with your LinkedIn Learning subscription just got easier. If you use LinkedIn Learnin...

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• How do I add a company logo to an account?

  Bridge makes it easy for you to add a logo that customizes the user experience to match your brand.Notes...

• How do I add a theme color to an account?

  You can create a custom look and feel for the content that users see, including uploading a company logo...

• What if I need to change my company name in Bridge?

  First things first, let our Support team know by sending an email to support@bridgeapp.com or using the ...

• How do I edit content branding for an account?

  Once you have added a logo and/or a theme color, it is easy to change.Note: Some features may be restric...

• [Video] Create a custom message

• How do I set up company branding in Bridge?

  A Deeper Dive into Branding in Bridge A comprehensive guide to managing content branding can be found on...

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• How do I automate content enrollments with smart groups?

  A Smart Group is: A mechanism in Bridge that allows for the use of imported user data to automate affili...

• How should I set up my Smart Groups?

  A Smart Group is: A mechanism in Bridge that allows for the use of imported user data to automate affili...

• How do I create a group?

  In Bridge, you can place users together within individual groups. Users are added to a group manually. O...

• How do I delete a group?

  You can delete a group from your account.Notes:• Deleting a group also removes the group users from any ...

• How do I create a smart group?

  In Bridge, you can create a smart group for your users. A smart group is a dynamically created group def...

• How do I send a message to a group?

  You can send a message to a group in your Bridge account. Messages are sent to the email address in each...

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• How do I sign in to the Bridge Mobile app on an iOS device?

  Once you download the Bridge Mobile app from the App store, you can use the app to sign in to your Bridg...

• Bridge Limited-Support Guidelines for Mobile Browsers

  Overview What is Limited Browser Support?Key Terms How quickly will qualifying mobile-browser issues ...

• How do I search for users in the directory in the Bridge Mobile app on an Android device?

  If enabled for your account, you can search the Bridge directory for people in your organization and vie...

• How do I search for users in the directory in the Bridge Mobile app on an iOS device?

  If enabled for your account, you can search the Bridge directory for people in your organization and vie...

• How do I sign in to the Bridge Mobile app on an Android device?

  Once you download the Bridge Mobile app from the Play store, you can use the app to sign in to your Brid...

• How do I sign out of the Bridge Mobile app on an Android device?

  You can sign out of Bridge when you are finished using the app.Notes: • The images in this lesson ...

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• Configure Azure AD SSO using SAML 2.0

  Requirements Azure AD App Federation Metadata URL under the SAML Signing Certificate setti...

• What is Single Sign On (SSO)?

  SSO is an authentication method that enables users to securely authenticate with multiple websites with ...

• Configuring Okta SSO with Bridge

  Overview The purpose of this document is to assist in configuring Okta SSO with Instructure...

• SAML Overview

  Security Assertion Markup Language (SAML)  is an authentication protocol that can be used to log into Br...

• Configure Google SAML with Bridge

  Overview This document walks you through setting up SAML with Google and Bridge. Click on i...

• How do I find out what users belong to certain subaccounts?

  You will need to go to the Download All Data (data dump) page and pull two files: Users.csv to get the u...

• How do I create a subaccount?

  Subaccounts may be used to manage permissions and organizational hierarchy within a company's instance o...

• What are Bridge Subaccounts

  Subaccounts are supplementary Bridge instances created from original Bridge accounts. Every Bridge organ...

• How do I view a subaccount?

  You can switch to a subaccount if you are an account admin in the top-level account. Switching to a suba...

• How do I deactivate a subaccount?

  Admins can deactivate a subaccount within the Manage Subaccounts page in Bridge.Notes:•   Deactivating a...

• How do I map content from a root account to subaccount?

  There is an option to maintain root account branding between root and sub-account. This means that the l...

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• CSV Requirements and Best Practices

  This guide will help you to understand the requirements and best practices for fields that should be inc...

• Self Registration Page

  Solution Summary The self-registration portal is an application with two...

• Configuring OneLogin with Bridge

  The below steps can be used to configure the OneLogin SSO system with Bridge. 1. Navig...

• Configure Google OAuth with Bridge

  Overview This document walks you through setting up Google OAuth with Google and Bridge. ...

• Configuring Azure SCIM with Bridge

  Table of Content Create a new Azure SCIM Token Configuring Azure AD for SCIM Attribut...

• What are the computer specifications for Bridge?

  We recommend using the most recent computer specifications for the best user experience in Bridge. Bridg...

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• How do I enable the dark mode accessible version of Bridge?

  You can enable an accessibility-enhanced version of Bridge in your User Profile. This option displays a ...