User Management

• Auto CSV Documentation

  Bridge features many easy, robust ways to  get user data into your Bridge instance. One way that moves u...

• How do I use an automatic CSV import for users in an account?

  Automatic CSV will automate user management between any HRIS, CRM, or User Management system and Bridge ...

• How do I format a CSV file to upload in Bridge?

  Several features in Bridge support CSV files to manage user enrollments. Account Users ...

• How do I Create Users with SAML SSO?

  Bridge allows users to be generated through a SAML assertion (must be  enabled by Bridge IC, CSM, or Sup...

• How do I export users from the Courses page?

  You can export user and course data via CSV file.Note: Some features may be restricted based on permissi...

• How do I bulk cleanup users in the account?

  Whether you are provisioning users via an automated feed from your HRIS or other source of truth or manu...

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• How do I enroll users in a group or learning content item with a CSV file as a manager?

  Learners whose unique identifiers (UIDs) already exist in Bridge can be enrolled in specific groups, cou...

• How do I bulk upload historical enrollment data?

  Expired, completed, and overdue course enrollments can be uploaded to Bridge using a CSV file via the Bu...

• How do I modify an enrollment expiration date?

  At times, you may need to update the re-enrollment behaviours of a course (i.e. the learner originally n...

• How do I upload enrollment data and modify due dates?

  It is possible to modify enrollment data via CSV. The “Add via CSV” hyperlink option at the course level...

• Should I reset or renenroll a learner in a course?

  There is a difference between resetting and re-enrolling learners. Admins can RESET course enrollments s...

• Helpful tips when re-enrolling users in coursework

  When setting learners up for re-enrollments to coursework, it’s critical to understand enrollment source...

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• How do I manage users in a program?

  Once an admin has added users to your account, you can find users to add to your program. If adding user...

• How do I export users from the Programs page?

  You can export user and program data via CSV file.Note: Some features may be restricted based on permiss...

• What email notifications do users receive from the Bridge LMS?

  Users can receive a variety of notifications in Bridge. Notifications are sent to the email address in a...

• Mobile Push Notifications

  Push notification can be enabled and disabled in the mobile app settings, on an individual level. Notifi...

• How do I view my Bridge notifications?

  If enabled for your account, you can view notifications within your user account. Notifications give you...

• How do I view a user's email notifications in an account?

  In the User Details page, you can view a user's email notifications.Notes:•   Some features may be restr...

• [Video] Notifications

  In this video, we discuss how to get to notifications and how to toggle on/off all and specific notifica...

• How do I manage notifications for an account?

  As an admin, you can manage notification settings for employees, authors, managers, support, or everyone...

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• How do I create and manage custom user roles in an account?

  The default permissions for each user role have a certain degree of customization that is allowed. Accou...

• How do I assign or modify user roles in an account?

  All users added to Bridge are given the employee role by default. Account admins can assign and modify u...

• What is the account admin role?

  Note: Some admin features may be restricted based on permissions for your user role. View the default ro...

• Bridge LMS login and password help

  Creating a new account in Bridge, logging in, and resetting your password are essential steps to get sta...

• How do I reset my password?

  If you cannot log in to Bridge, you can reset your password.Note: If you have been unsubscribed from rec...

• How do I log in to Bridge?

  Log in to Bridge using your login ID and password.If you do not know your login ID and password, make su...

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• How do I change the language in my user profile?

  English is Bridge's default language. However, you can choose to view the Bridge interface in another la...

• How do I edit my profile in the Bridge directory?

  If enabled for your account, you can edit the details of your Bridge directory profile. You can choose a...

• How do I view the Organization Chart in the Bridge directory?

  If enabled for your account, you can view and explore the Organization Chart (Org Chart) in the Bridge d...

• How do I add a profile picture to my account?

  You can add a profile picture for your Bridge account. The profile picture will be used as your avatar (...

• How I edit my Bridge profile?

  Learner profiles are enabled for our customers who (1) have Skills enabled with their Learn accounts or ...

• How do I search in the Bridge directory?

  If enabled for your account, you can search the Bridge directory for people in your organization and vie...