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SCORM Settings that Work

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    Katie Swenson

    Hi Chris!

    Yes, we have several internally created SCORM courses.  For most we use Articulate Storyline or Rise with a few older courses in Captivate and a few Camtasia videos with quiz/scorm settings enabled.  I do not know iSpring, but I would be curious what publishing options exist for LMS Reporting.  I took a peek at a course we have in Storyline and we are using SCORM 2004 and the LMS Status is Passed/Incomplete; however, I know some of my courses are 1.2.  I would look into the LMS Reporting Pass/Incomplete option and see if iSpring has that in the publishing settings as the course may not be reporting the score to Bridge.  

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    Chris Clark

    Thanks for the response, Katie...really appreciate it. I've worked with Bridge and have been able to look at some logs. I usually use "Complete/Incomplete", which is the default setting if I am not rating a number of slides to be viewed. In most of these cases, they are tutorials on Salesforce processes. For example, we created some courses on creating leads; usually, the learner just needs to reference a specific part such as section 5.1. So, the case I'm trying to solve for is when someone actually views the entire course, they often sit at 100% completion status, but it doesn't close out their completion. When I came onboard my company did not have any elearning software, so I went with iSpring because it was cheap. Have a gut feeling it just completely work the same as Articulate. 

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    Katie Swenson

    I see.  On the Camtasia videos that we have, we sometimes have to set the completion a little lower to allow for imperfection.  On the Camtasia videos 100% would require the learner to watch every second of the video and sometimes people skip the intro, or leave a few seconds early. So we generally set it at a percentage less than 100% that we are comfortable considering the content.  Maybe 95% or sometimes as low as 50% if we are okay with someone skipping sections.  Not sure if reducing the 100% would help, just trying to think through an option to try!  

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