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Terminated Users no longer appear in Group Transcripts

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3 comments

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    Stephanie Kemp

    Hi, Hannah Maher. You should receive notification that a support ticket has been made for this request. We would like to investigate and make sure that the filters are properly doing what they need to do. Thank you for making us aware, and you will receive updates and/or requests for any additional info from our support team.

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    Kent

    Hi,

    Was this issue solved? I'm having the same issue again.

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    Stephanie Kemp

    Hey, Kent! If you're experiencing the same issue, I'd advise submitting a ticket to support@bridgeapp.com and one of our agents will be able to assist in an investigation.

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