Course completion notification has a downloadable SCORM file

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Julie Humphrey

• June 28, 2021 22:26

Hi there. Bridge has started sending out course completion notifications to learners with a downloadable SCORM file attached (see image). Does anyone know why this is happening? The course was created in Articulate Rise, and I haven't had this problem before.

Thank you.

Julie.

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  Adam Williams

  • June 29, 2021 14:13

  Hi Julie Humphrey,

  I would recommend checking the attachments area of the course and see if the attachment that is there has the "Visible to Learners" toggle button turned on. When a SCORM file is uploaded to create a course, the SCORM file is saved as an attachment on the course. If that attachment has been made visible to learners, then it will be sent along with the notification for completing a course.

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  Julie Humphrey

  • July 01, 2021 02:52

  That's exactly what had happened. Thanks so much for your help, Adam.

  Julie

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  Adam Williams

  • July 01, 2021 17:29

  You're very welcome, Julie!

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