Currently, if you have a SCORM course in a Program, when the SCORM completes, the only choice is "back to My Learning". It would be nice if you could return to the Program to complete the remaining steps.
Streamlining the navigation for SCORM courses is definitely something I think warrants some attention. Holly Fuemmeler Elise Blas
If you want any help doing something like this, let me know.
Laurie Sherrod and Tiffany Franklin, have you seen that they have made updates to the way SCORM works in a program? I just played with this on my company's instance of Bridge and noted that now the link in the top left corner says "Back to Program" and when you complete a SCORM and close it (if using new windows, which I'd recommend), it gives you the score and has a button that allows you to return to the program.
Great update, Bridge!
Thanks for that update, Pope!
Laurie, would you investigate the new behavior for navigating away from a SCORM to see if it fulfills your original request? We've placed this idea into Moderating status as we await your response.
Laurie, just checking back: Have you had a chance to explore the updates to which Pope referred, and if so, do they fulfill what you've requested?
Sorry, I have not had time yet. I have changed jobs and am not currently using Bridge. But I will be delivering a class that I created in Bridge starting at the end of August – and there is a possibility I might have to change something in it…
Thanks for letting us know, Laurie! No rush: we'll keep this idea in Moderating status until you've had a chance to have a look.
All of our trainings in Bridge are currently SCORMed in and we had a lot of struggles with course completion. One set of our courses was provided by a third party and we had to work with them to ensure that their "finish the course" button was directing to the Bridge "congratulations, you've finished" page. Our other trainings were built with Articulate software, and Articulate has an option to add a "finish the course" button to the end of the training that directed to the Bridge "congratulations, you've finished" page.
In our experience, it is actually the SCORM package that needs to create a link/button that directs correctly back to Bridge, i.e. directs to the "congratulations, you've finished" page.
That's interesting. We use Articulate Storyline and do not have to have a button that links back to Bridge in order for completion to be tracked correctly.
Tiffany Franklin, yes, you are correct that the Articulate button isn't required.
There are a few options for completion in Articulate (we used Rise for our courses) and we started out with using the Articulate option to mark the course complete when the learner viewed the whole course. However, we would regularly get service tickets from users frustrated with not being marked complete. It seemed to be because there was a fraction of the last slide/page that they hadn't scrolled down to view - so they weren't technically done viewing the course and hence no completion status for the course. When we were trying to figure it all out, Bridge kept telling us that the "back to course/program" link wasn't designed for exiting a course/program upon completion - and sure enough the Bridge "back to course/program" link did not consistently direct people to the Bridge "congratulations" page.
We decided to add the "finish the course" button at the end of our Articulate Rise courses (with some additional text directing people to click the button) to get past both issues and it had a significant impact on our service requests. We have many fewer service tickets and people are much more consistently being directed to the "congratulations" page.
While it is true that you can add a "finish the course" type button with varied success depending on the browser and such, I have found that the most consistent successful outcome comes from launching the course in a new window (using the settings in Bridge) and then at the end, send your SCORM data, and then ask the user to just close the window that the course popped up in.
Through my experiments, I have found that some browsers require a URL change in order to finish committing the data to Bridge and it seems that closing a window qualifies as a URL change. This is the method that I use for my company's SCORM courses and it works really well. It is pretty rare that we have a course not record the completion.
I've tried the "finish the course" button stuff and closing the window has proven to be pretty easy.
Also, when you use that method, it automatically reroutes the learner to the results screen and gives them the opportunity to either go on to the next course in the program or return to the program view.
We played around with opening in a new browser tab in our testing, and when we used the Bridge 'open in new window' option with the SCORM from our vendor (not Articulate), the new window 1) displayed a warning and 2) required users to authorize a pop-out that (finally) displayed the content - a very off-putting process for users due to warnings and extra clicks - and the original window still needed to be refreshed to show the completion status in Bridge. It was not a very fluid process.
Opening Articulate in a new window doesn't seem to have the same issues, so opening in the same window and using the 'finish the course' button in Articulate helps us retain some consistency between our trainings regardless of source (Bridge, third-party SCORM, Articulate SCORM).
Makes sense. I'm curious how you make a button that closes the course when opened in the 'same window.' I have tried everything I can think of to make that happen and it never works. Do you know what the call is that is being made with the button that you are putting in? That would be so helpful.
I had that same question! I had a couple of our programmer/web folks working on how we could create our own button in Articulate and we were running into a lot of roadblocks. I was just about to reach out to our third-part vendor (they created their own SCORM packages) to ask if they would share the secret when I found the 'finish the course' button in Articulate that did the job. I believe Captivate also has a 'finish the course' button functionality, but I have not played in Captivate so can't say for sure. I would hope that any software that creates SCORM packages would have some such functionality, so that you only need to know how to create the button if you are creating SCORM from scratch...maybe Bridge can tell us what is required? (Adam Williams? Stefanie Sanders?)
I use a program called SmartBuilder for my SCORM creation that gives me total control over the SCORM, but it doesn't have a lot of built in functions like "finish the course." I have to know what the SCORM call is. Would it be possible for you to just make a two page course for me with a "finish the course" button on the second page send me the zip file so I can test it. If I had that, I might be able to figure out what call it's sending.
It looks like you need to follow me in the Bridge community so that I can send you a direct message with the files. I've created two for you to look at:
The Storyline ZIP should be more informative for you to figure out what the SCORM call is for completing and redirecting to the Bridge congrats page.
Thanks, Tasha! I am eager to see these!!
Tasha, this is what I got...
Is that what you expected to happen?
What do you have set in Bridge for Required Score? Our courses are (currently) all set up to be complete by virtue of the individual clicking through the content, so there is no required score and we set the Bridge Required Score to 0%.
I didn't put any score-able content into my files, so the score will be 0% in the test files I shared.
BINGO! I will have to try this again with my own files. I must have had some confounding trigger that was creating confusion.
*I know it's off topic, but I always get two launch boxes when using Firefox...even after I allowed pop-ups from Bridge. The first pop-up automatically opens up the second one with the course player in it, but if the learner doesn't get the Great Work! screen, she has to close that first pop-up box even though the pop-up with the course player closes upon launch. Is there a way that I can force that first launch pop-up to not even show? (I'm happy to move this question elsewhere, but it seems like we have an experienced, knowledgeable, and active group here who might have an answer for me!
Um. I cant see where to upvote this?
(icons need thumb up and a thumbs down)
The probably went away because the idea has already entered the Moderating stage. It is no longer in Open for Voting status.
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