We are using Techsmith Relay to record and store videos. The URL created by Relay is not recognized by Bridge as a video. We also tried using the embed code. How do we embed a Relay video into a Bridge course instead of using the URL link?
Hi Brenda Watkins Welcome to the Community! Currently, Bridge supports a subset of embeddable content via Embedly. You can see a list of this at What content can be embedded in Bridge? I didn't see Techsmith Relay on that list or on Embedly's Providers | Embedly, but you could try pasting the URL onto a page as described in How do I embed content in Bridge? to be sure. If the content turns out not to be embeddable you could upload the video directly to a Bridge course slide as described in How do I add media files in a slide? I realize this would take some extra steps and time, but it might be the only option currently for videos that only exist in Techsmith Relay. You may want to check out the Ideas space for any related ideas to support. I didn't see anything for that product, but there is an idea which may help accomplish this at HTML Editor within Course Editor.
Just to add to this conversation - even if something is listed on Embedly's list, it doesn't guarantee that the embed will work in Bridge. We have Kaltura videos that we want to embed, and Kaltura is listed on Embedly's list, BUT because we have a branded Kaltura account we were told that Bridge would have to whitelist our domains, which they weren't interested in doing and instead suggested that we put in a feature request to allow institutions to be able to manage their own whitelists. So, even if Embedly adds Techsmith Relay, you may still need your Relay domain whitelisted for Bridge. Here is the link to the feature request: https://community.bridgeapp.com/ideas/1782
Also, in all of our testing, we found that embedding the video directly into Bridge was not an option because we weren't able to add captioning, and we lost a lot of the cool functionality of the Kaltura player (e.g. picture-in-picture, switching views, searching caption/slide/transcript text).
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