Hi! I am trying to send a message to my learners, but I do not see the message icon. Why is this happening to me?
Are you looking to message your learners from the Users index page, their individual profile pages, or somewhere else? If it's an individual learner, they might have unsubscribed or might not have an email address. If you don't have the icon on the user index, your account might have notifications disabled or you might not have the Message Users permission. You can see the attached guide for more information:
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