As an account admin, can I change or reset a password for a user?
Yes, you have a few options. Here's an article that will walk you through those. Let us know if you have any other questions.
It would be very helpful if we had a feature that would allow an admin to access a learner's account and manually enter a specified password within an editable field right on that page. A CSV is quite cumbersome. Most of my learners are located in a retail store without a dedicated individual company email address assigned to them (there is one general store email address used for the entire group). The in-store terminal used for training does not allow access to a personal email account, so sending an individual password reset via email does not work well for us. Additionally, the need to access the training is often immediate as dictated by a part-time schedule or need to return to service customers. A quick click on the learner account and a field to type in a temporary password would be extremely helpful.
Retrieving data ...