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How can I prevent new learners from having overdue training on day one?

Question asked by Mike Hall Partner on Mar 7, 2017
Latest reply on Apr 18, 2017 by Mike Hall

I have a course that's "Due Within" 5 days.  However, when assigning a new learner to the course, they don't get 5 days to complete the course.  The course shows that the status is overdue, even though 5 days hasn't passed since the course was assigned to the new learner.

 

Here's the general course settings for the course:

 

Here's what a brand new learner sees on day one for the course that has a Due Within value of 5 days:

 

I'm confused why the new learner doesn't get 5 days to complete the course before it becomes overdue.  What am I doing wrong?

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