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Does anyone know of a way to merge user accounts?

Question asked by Andrea Jonas Partner on Mar 13, 2017
Latest reply on May 25, 2017 by Andrea Jonas

We have run into an odd use case. When we need to train contracted workers, they give us their own email address to add them to Bridge as a user. But we have recently hired some of them on full time, so they get a work hosted email. When our HR team imports the entire company via CSV, it adds them with their work email.

 

These users now have two accounts. Most of their course work was done under their personal email, with new work being done under their work email. Does anyone know of a way to merge user accounts?

 

Otherwise, I think I'll have to have them fully complete all courses in their personal accounts so I can manually mark them as completed on their work emails too.

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