Since there is no hierarchy associated with Bridge, what are the best practices when Naming courses?
Can you give an example of what you are looking for?
The only answer I can come up with at the moment is to use the same beginning of the name, such as Accounting: How to Reconcile Cash Transactions, Accounting: Procedure for Posting a Credit, Customer Service: How to Enter a Job Ticket, etc..
As we are trying to implement into the organization, the authors are struggling with how to best name. Since there is no hierarchy, we are looking for best practices (guidelines, rules) in naming convention for our content.
My encouragement to them is to think more like a search engine (Google / YouTube) vs. file structure.
Have you seen any guidelines for how to best name courses in Bridge?
We used a college-esque system within programs with 1 being an "introductory" course and 2 being one that essentially requires some more brain power, etc. It only works well in programs I think, especially if you are dividing programs by skill level. I'll admit that we are moving away from this model though. authors don't really have any id. So we had our Programs listed as 1-1 Intro to Sales, 1-2 Commissions Structure, etc. and 2-1 Managing Anti-Spam Regulations, 2-2 How to demo the Product, etc.
We are currently updating courses and building new ones and are essentially doing what Lena Smith mentioned: we use a top-level identifier like "Sales- xyz", "Compliance- xyz", "Commissions- xyz" etc.
This is very helpful in getting my mind thinking further about Naming Configuration. Thank you!
I am sketching out how we might best name our content as well as effective use of Tags.
I like the thought of levels. Again, I appreciate your thoughts.
I was thinking a bit more about it and I do like your advice to your team about thinking about it like a search engine. everyone does a search nearly every day so the right keywords will matter, especially as a means to "group" related courses. Ive never tagged any of my courses but I think I will go through and try it. thanks!
In our last system we had a great deal of confusion over target audience in part due to having multiple departments creating and adding training independently of one another. We came up with a naming convention that includes adding the target audience in the title, so our courses have names like:
Sales SOP: Point of Sale Transactions
Customer Support Platforms Intro
Dress & Appearance Policy - All Employees
Branding Campaign 2017 - Marketing
Interesting. Did it help?
I really believe it would definitely help as a Tag name.
I believe that having authors think of the system as more of a search engine (Google / YouTube) vs. file storage has helped.
I found a picture that I am using with my authors as an example of tag (I took it from the web site of the university my daughter attends). We can make it very powerful if we just change our thinking as we create.
So far, so good. We duplicate the audience in the tags and use additional tags to sort different training topics. We were concerned that just having it in the tag wouldn't make it obvious enough. We literally had 6 courses with almost the exact same title in our old system and there was regular confusion over which course served which purpose. Adding the target audience in the title clears up most of those issues.
As for tags, we did some planning in terms of what our tags would be so that we weren't creating duplicate tags.
Sounds like you're on the right track.
This so helpful!
I greatly appreciate your help! Perfect timing.
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