Having copied the URL to the clipboard
I select the text on the Bridge Page
Click the link icon (at the top of the page)
I see a blue swirling circle then nothing
In the Bridge training video is shows a pop up to receive the URL but this is not happening when I use Bridge in MS Edge.
Any suggestions as to what may be wrong?
Steve, I just tried to replicate this behavior, but could not. I'm using Chrome, and was able to highlight text, click on the hyperlink icon in the text editor, enter the URL, and successfully create a working hyperlink.
Have you tried switching to a different browser? Although Edge is indeed a supported browser, my experience tells me that many problems like this can be circumvented by using Chrome or Firefox.
Oh I'd love to be able to switch to another browser but unfortunately we are only permitted access to IE11 and Edge.
I was told that bridge only support certain URL's (this was when I was trying to do the same thing) and the URL I was trying to use wasn't a supported one. I think they gave me a list of the ones they do support......
Hang on........
Here it is .......(had to go look for it
The following content providers are supported by Bridge:
Hope this helps?
Feona
Thanks for your post, unfortunately it's not the answer. The problem is that the Bridge app does not work when I want to place a URL link into a page when I'm using Microsoft Edge (the only brower permitted in my part of our business).
I have a colleague using Chrome and he can enter any URL as a link on a course page - especially useful when pointing learners to internal intranet pages.
Oh I know that not using Chrome seems to make Bridge wobble (it's a bit unfair as not everyone has access to chrome) but I had hoped that it might just be down to the URL not being supported.
Good luck getting access to chrome.....I'm off to try and get access to CSV files added to the app when on an ipad.....I may be sometime
Applying a link to text works correctly for me in IE11 on Windows 10.
It does not work in Edge for me. I started the developer console (f12) and when I click on the link button to add the URL to text, errors pop up in the console log.
SCRIPT28: Out of stack space 1503 (8,16660)
5 SCRIPT12030: SCRIPT12030: WebSocket Error: Network Error 12030, The connection with the server was terminated abnormally
Hello Steven,
I'm sorry to see you're having trouble creating links in Edge. At this time Edge is not one of our supported browsers; in order to have full functionality in Bridge we would recommend you use one of the other browsers. Here is a link to our guide that will let you know which browsers we support. What are the computer specifications for Bridge?
Oz
Thank you for your response – however it does not alleviate my situation as MS Edge is the browser installed on our corporate platform and we are unable to install any other. So the sooner Bridge is able to support EDGE the better it will be.
Steve Sagrott
IT & Information Systems Trainer
Riverside House
West Quay
Bridgwater
TA6 3HW
03450 105108
07860 807312
www.workinglinks.co.uk<http://www.workinglinks.co.uk/>
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Hi Steve,
I marked the answer by Oz as correct for this question because at this time the answer is that Edge is not a supported browser. I marked the question, fully aware that this doesn't alleviate your situation as currently Edge is the only browser you have access to in your workplace. I checked to see if there is an existing feature idea in the the admin lounge for adding Edge support. I didn't find anything so you might want to go that route. Also definitely let your customer success representative know that this is an issue for people at your company. I know that we track browser usage and dedicate resources to supporting a given browser when the use case is big enough but I cannot tell you where Edge is in that process.
Hi, Steve.
I have a similar problem with entering links to URLs and documents on Bridge course pages. I also wanted to enter more than one link per page and had problems with that. This happened in multiple browsers. I am rather sure I submitted something about this several months ago. I'll have to go back and look for it. I have not received a fix.
Hello Steven,
I'm sorry to see you're having trouble creating links in Edge. At this time Edge is not one of our supported browsers; in order to have full functionality in Bridge we would recommend you use one of the other browsers. Here is a link to our guide that will let you know which browsers we support. What are the computer specifications for Bridge?