Josh Decker

I lost the Retain battle today...

Discussion created by Josh Decker Partner on Nov 2, 2017
Latest reply on May 24, 2018 by Stefanie Sanders

Something sad happened today--I lost the Retain battle.


Prior to last August (2016), the whole of my education and career has been spent in the education space and when Retain showed up that is all it had to do to convince me of its value to the learning process. It's brain-based, makes sense, and is simply a fantastic (and automated) tool to reinforce learning. What's not to like?


But I failed to convince those that needed convincing that it should be enabled on most courses (we are new to Bridge as an organization so we are just getting started but thinking beyond the beyond) because the goal in delivering professional learning opportunities (even if required learning) is...well, learning. Learning. L-E-A-R-N-I-N-G. (Versus just not just compliance to x, y, z.) (Compliance is nice, I get it, and maybe my passion is misguided in the learning vs. compliance stance when it comes to the corporate level but I can't help myself...)


I was told that users are (already?) "fatigued" and "weary" of "all the Retain emails" and no matter what I said or what I pointed them to as to the validity and the why of Retain, I lost the battle. There was definitely some deflation on my part today and maybe even a little more of this in my mind:



Anyone else in the same boat or were my expectations a little too high that there would be majority buy-in to Retain and its value and (most) users would simply not have issues with multiple follow ups to reinforce their learning? And if you somehow succeeded in creating majority buy-in with Retain and your adult users I would love to hear what magic you pulled off to accomplish it...)