I am trying to see the time employees are taking for each Safety Course. These hours go on their timesheet under training.
Hi Tina Contillo!
You can find this a couple places, but I find it easiest to go to Insights and take a Deep Dive. Run a Completed Learners report for the course(s) you need the data from. How do I view a Completed Learners report for my account? When you run the report, it will show time spent in the course. From there, you should be able to convert the data into whatever format you need.
In one of my past positions, I used an average time for some of the safety training we had to document. So with certain courses, we knew the average time was 1 hour, so we simply logged 1 hour of training whenever a learner completed that course, while in other instances we had to document true training time. Depending on the legal and organizational requirements you need to meet, this may be an option for you. Bridge does generate a Duration on the Course Details page if this detail isn't overwritten with an assigned duration. How do I view course details? I've noticed as learners take courses in Bridge, it adjusts to reflect more accurate representation of how much time learners are spending in the course.
I hope this helps!
From what I have gathered from Bridge Tech Support, my understanding is that the "Time Spent in Course" is not always accurate (also in the Data Dump csv files). Variables such as "your window with the course not being the active window" and "if a video is embedded in the training" will skew the data of "Time Spent in Course". With this knowledge from Tech Support, I am hesitant to rely on that data to pay our employees. I have had one employee report that he was in training for 3 hrs, but Bridge reports 1hr 10 min.
I think it depends on what you need this data for. I have also found discrepancies. For example, we are focused on mobile learning initiatives at the moment and I've noticed iOS devices seem off. It will tend to show everything as 30 seconds if the learner is on an iPhone/iPad, which we know isn't right.
If you're using this data to determine how to pay employees for training time, some other approaches may be more valuable. You could have the employee manually track their time and verify back to the data, which it sounds like you may be doing already, or you can take an average time. In Bridge, you could try using a CheckPoint tied to the course in a Program to collect that information.
In a past life, we would pay hourly employees a flat amount if they choose to take their annual training on their own time. We positioned this as optional, but since we knew we had hourly employees who were doing this, we took an average time and skewed it to be generous. If you were familiar with the training, you could probably knock it out in an hour, but we would pay them for 2 hours just to make sure that if they took longer, they were compensated.
I am asking that it becomes an option in the new deep dive reports, I am not wanting to look for it elsewhere. If it is in the completed learners report than it makes sense to have it in the new reports. Right?
Retrieving data ...