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Viewing Certificates

Question asked by Kyle Bernhardt Partner on Aug 10, 2018
Latest reply on Aug 17, 2018 by Adam Williams

As an Account Admin, when I am viewing a User's completed learning and an item has a certificate associated with it, when I click "View Certificate" I get an "OH Snap, something went wrong" message.  The only way I cam view a certificate for a learner is to masquerade as them.  Is this a bug?  Or is this the only way to view their certificates?


Thank you