How do you approve a checkpoint that was resubmitted after a retry? The participant was asked to retry, they then submitted a revised document. I can't seem to approve the resubmission.
Hello Trudi Mason. I just tested this and I had the "Approved" and "Try Again" buttons after I revisited the checkpoint and selected "Pending Approval" beside the learner who I asked to try again. Can you share the steps you are taking to load the checkpoint submission for that user and what you are seeing from your end? Thanks!
Thanks Adam Williams, I got a response through Bridge Support so I won't ask you to duplicate!
Awesome! Glad to hear it. Feel free to share the resolution if you think others may find it helpful in the future. Cheers!
Retrieving data ...