AnsweredAssumed Answered

Program not showing complete

Question asked by Joe Lonn on Nov 7, 2018
Latest reply on May 16, 2019 by Weiwei Zhang

Hey everyone, 

Just wondering if this is a common issue for anyone else.  We have a program, consisting of 2 Bridge quizzes and Scorm file. A learner must complete all of them in the order of; pre-quiz, SCORM, post-quiz. People are completing everything, but then the system says they didn't complete the post-quiz. 

Unfortunately, we use Bridge as a fee-for-service environment and work with organisations across Australia who purchase training from us. So it is hard for us to be able to see what is happening or recreate, since they aren't in our office. Is anyone else having this issue?  The amount of time someone is spending is comparable to those who are showing completed, so I am confused as to why the system doesn't record this information.