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How does Bridge calculate time spent by learners on a course?

Question asked by Ramya Srinivasan on Dec 3, 2018
Latest reply on Dec 4, 2018 by Ramya Srinivasan

Hi

I'm beginning to sense that there is something wrong in the way the "time spent" is calculated. I can see learners who have scored 70% but have spent 0 seconds! My colleague spent at least half an hour and it shows up as 0. (Screenshot will help)

 

Can someone from the Insights team help?Time spent by user

 

Thank you.

Regards

Ramya

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