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Can we perform a client-side sync on group/smart-group enrollments?

Question asked by Tim Bair Partner on Jan 14, 2019
Latest reply on Jan 14, 2019 by Adam Williams

An individual is shown in the smart group Members and the course under Relevant Content shows as Required. Support is always great about syncing our groups/smart groups as we notice issues, but is there a way for us to sync all of our groups/smart groups to ensure that there aren't others in limbo that we don't know about yet?


We have the functionality to put a new CSV in immediately. When does Bridge sync, and is this something we can control or do we have to reach out to Bridge Support every time?