Hi, I'm trying to add a video to a course, however since adding it in the course no longer works.
I've compressed the video to 54mb, but when I go to preview the course it won't work, and the navigation buttons no longer take me from page to page.
Any tips on how to include a video without having the entire course crash?
Thanks!
Hi Alexandra Taylor,
Are you adding the video to a native Bridge course or into a SCORM file? What is the file format? And are you able to play the video outside of Bridge?
Without knowing more and assuming you're using the native course builder, I would suggest just creating a new slide and trying to upload it to a different slide. Something may have gotten corrupted in the upload. I've had it happen maybe once or twice in Bridge, but I was able to just remake my slide and everything worked.
If that suggestion doesn't work or doesn't apply, let us know and we'll see what else we can come up with.
Thank you,
Heidi
Thanks all, in the end I contacted Bridge Support, they weren't sure why but found bugs that they managed to resolve for me. Thanks for input though!
I had similar experiences in the past and found that when it comes to videos, the Chrome browser typically will play them while IE is more prone to locking up.
Thanks all, in the end I contacted Bridge Support, they weren't sure why but found bugs that they managed to resolve for me. Thanks for input though!