AnsweredAssumed Answered

How do you use Categories and Tags?

Question asked by Weiwei Zhang on Feb 8, 2019
Latest reply on Mar 21, 2019 by Weiwei Zhang

We don't have the Learning Library turned on yet, but we are exploring what we can do with the Library. I've been testing using category and tags to organize the library content, and it seems there are many different ways to do it. For example, I can categorized content by department, or programs, or position types, or requirement types, etc. How do you use categories and tags? What are the pros and cons? 


In the process of testing, I also noticed that users can see all of the tags, even when the tags don't apply to them. For those of you have used categories and tags, did you find this confusing to users? How do you manage this? Thanks! 


I submitted an idea in the main community, asking for the ability to filter tag in the library: Filter tags in Learning Library