Has anyone put together a process to help users minimize clicks within the system? We want to make it as quick and easy as possible to access content but the standard "enroll" procedure requires too many steps for microlearning.
Hey Jeff Atkinson Welcome to the Bridge Community! I think you are in good company because I was able to find some older ideas that did not receive enough votes to stay open but helped me find some people who also seem to want a way to streamline access to some content as well. Kenneth Baucum started this discussion, Course registration: Option to bypass the "enrollment" page and it looks like Tasha (Weiwei you might also find this interesting), Pete, and Holly all commented in support. At the moment, I don't think there is a single right answer to this question so I am going to conver it to a discussion like your other post, Learning library as landing page.
Just spitballing here, but what if you created your own type of "catalog" by putting courses in a program and allow people to complete the courses in any order. Then, enroll everyone by default in the program so it is available on their My Learning page. They could go into the program and take whatever courses they want. They could also go into the learning library and click start on a course and it would just fire up because they are technically already enrolled in it. Would something like that serve as a decent work around?
This wouldn't work for us -- because we want to use reporting to see what people are doing/learning. By enrolling everyone in everything, we not only eat up 100% or more of our license capacity, but we also lose valuable data.
Would be better, in my eyes, to provide a toggle, much like the "Certificate," "Open book," and others, to simply turn on or turn off that page on a per course basis. Alternatively, to turn it off at an Account and sub-account level.
It all comes back to the number of clicks and effort it takes to get to what you want to share. If I want the fewest clicks, I could put my video on Youtube or in Arc -- but I'd rather protect my private company data, and see who watched the video, so I have to embed them in a course and share the course link.
This brings up the secondary problem of having a course with only one slide, no quiz, and how users will 95% of the time or more will watch part of the video and abandon the course, leaving me to manually "Complete" learners after some amount of time -- be cause the content is important enough to offer o them, but not enough to force them to complete a quiz or to follow up with them and harass them to complete.
Am I correct in my understanding that you are not interested in tracking whether or not people watched the entire video? Sounds like it's important content, but you don't mind people cutting out early. If that's the case, is Bridge even the right platform for your videos? Could they be in an authenticated knowledge base or something like Panapto (one of Instructure's partners)?
As for the "secondary problem" you brought up, why aren't people just clicking the "Complete" button in Bridge when they are finished watching? Would just a sentence above the video help that said, "Watch the video below. When finished, click the 'Complete' button below the video?" Sometimes a small change like that can be just what people need to get them going in the right direction.
If you have a lot of people not completing, could you reduce your workload by "harassing" them in mass using the email features in Bridge to just send a nudge that they need to click that Complete button?
Joshua, we're asking ourselves that very question, as to whether Bridge is the right solution for our video content. It is however, the only platform we have right now for content streaming, so we have to use it. Our KB and other resources would allow us to share the video file, but would be troublesome to have users download the file then play it, versus it streaming in the browser.
As for the problem of people not completing the course, we are now including that text just as you suggested, and it helps, but still not really solving our problem. Again, perhaps Bridge is not the platform we should be using for our video.
Is your KB coded using HTML5? That's what we have and when we want to share a video that doesn't need the tracking capability of Bridge/Arc, we host the video in SharePoint and then put the <video> tag in the KB and reference the video from SharePoint and it plays perfectly. Would something like that work?
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