I uploaded a video - but it's showing as too wide for the screen. Not sure why Bridge didn't automatically resize it like it did with my others. Suggestions? (I already tried re-uploading).
It *is* a high quality video, but the height and width are identical to the other videos I uploaded. This one is from a different source, and is definitely HD. I would have thought Bridge automatically sized?
Hey Jay. I think you've encountered a known issue that we have been working on and should have a fix for very soon.
I can't find a way to respond to your post (no reply button on my screen, Adam). Do you know how soon is soon?
Hey again Jay, the fix went out this week after my last comment. You can try clearing your web browser cache to see if old cache files are blocking the fix. Otherwise, if you are still seeing an issue please contact Support so they can take a closer look and see what's going on.
Can you clarify what the fix is? Not seeing any release notes for Learn for this week.
Hey again Steve! Why don't you go ahead and file a support case for this so someone can check on your situation specifically and see what's going on. You're right that no release notes for Learn have gone out this week. Sometimes bug fixes go out quickly and we work to communicate them publicly as soon as possible.
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