Can a Smart Group be created with more than one owner? For example, does each manager have to create their own Smart Groups, or can admin create Smart Groups that multiple managers can see in their Insights reporting?
Hi Natasha. A similar question was asked at If we have 2 roles (managers & learners), do learners have to report up to a single manager or can they report to anyone in their group that has the "manager" status? and there is a feature idea open for voting that I believe is related at Multiple Managers in User profile Structure.
Hi Natasha Baez-Huppert,
I think for reporting a manager can see any of the default teams that are in their domain based on the hierarchy. They would need additional permissions to see/use smart groups.
We have a custom permission that pulls in just reporting functions, but it's rooted in the admin role, which breaks the hierarchy for those users. They become admins and can see all the users, so they lose the scatter plot on the Insights dashboard. We have some roles we've manipulated the hierarchy just so they can see all the users as a 'manager' without having full admin visibility.
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