We have about 80 employees in our company and when I'm in insights on the "Team Completion Rate" graphic, I can't access individuals enrollments using the hover option if the employee's bubble is layered over other bubbles. When I try to access the enrollments link in the pop up, insights assumes I'm attempting to move to the next bubble in the "pile" of bubbles. I've included a video of what I'm seeing. Am I missing an easy work-around?
Thank you Josh! I've tried doing the fast diagonal move, but I think because we have a lot of people condensed on the timeline, it's just jumping to the bubbles next to the pile haha
Hey Joanie. If you haven't already, you may want to report this to our Support team so they can take a look and see if something might be working differently than we intended, and if there is indeed a bug that needs to be identified and tracked. If you report it and learn some more about the situation I'd love to hear what they have to say.
It seems there may be a bit of a bug here, but there IS a work around. After hovering, move your mouse fairly quickly at a diagonal to the View Enrollments link and it should allow it. Below is a video that shows you what I mean:
Accessing View Enrollments