David Rios

How do you handle due dates for reactivated enrollments?

Discussion created by David Rios Partner on Jul 17, 2019
Latest reply on Sep 12, 2019 by David Rios

We have had several cases pop up where a user is removed from the Bridge population before they have completed the assigned programs, and then re-added at a later date.  The due dates for any programs they did not complete are unchanged, and remain based on the original enrollment date.  Does anyone know of an automated way to force Bridge to recalculate the due date if a user has been terminated and reactivated?