On the insights page it shows a user with past due trainings yet when I go to their account there are no past due trainings showing. Where is this coming from and is there a way to clean it up?
On the insights page it shows a user with past due trainings yet when I go to their account there are no past due trainings showing. Where is this coming from and is there a way to clean it up?
Thanks for this additional information. I'll look into this some more. Just for additional clarity, what is the status of the 5 courses in question? Are they still in a normal published state?
Connie Holbrook, I worked with our Bridge Support team and it looks like you were enrolled, unenrolled, enrolled again via several programs. We think we can fix this for you if you submit a ticket to Bridge Support. Let me know how this turns out and if I can assist any further. Thanks!
Will there be a charge for opening a ticket?
Connie Holbrook, SHRM-CP
Employee Services Manager
P.O. Box 157 Clarksville, OH 45113
937-289-9143 - Phone
937-289-3179 – Fax
www.camp-joy.org<http://www.camp-joy.org/>
Facebook<http://www.facebook.com/campjoyohio> | Twitter<http://www.twitter.com/campjoyohio> | LinkedIn<https://www.linkedin.com/company/joy-outdoor-education-center?trk=biz-companies-cym> | YouTube<https://www.youtube.com/channel/UCKgVuaiBdLP7A7kFilQZPJA> | Instagram<http://www.instagram.com/campjoyohio>
CONFIDENTIALITY NOTICE:
The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.
Absolutely not! We want you to get all the support you need to be successful with Bridge!
PS. If you are replying by email, you may consider removing your signature information before hitting send or just replying directly in the Community. The signature information adds a lot of information that isn't relevant to the discussion and that you may not want listed on a public website.
Hey Connie, have you figured this out yet? If not, can you share what kind of content it is that is showing as past due and what state this content is in? Has it been archived or deleted? Also, if you could share where exactly on the Insights page it is showing as past due that would also be helpful. Thanks!