Am I able to request a reset on courses I have completed? I would like to re take courses and complete again for a better score. Thank you.
Welcome to the community ANGELA AVENDANO! There are several factors that determine the answer to your question. I'm guessing you aren't an account admin or an author. If you were, you would be able to reset the attempt for a learner (or yourself).
It also depends on whether the course is a native Bridge course of if it's SCORM. Native Bridge courses are more simple. The ability to review a SCORM course depends on how the creator packaged it and what the course settings are. They can still be reset, but sometimes the info is sent as pass/fail so as long as you pass the course, Bridge may still say you earned 100%. Some SCORM packages will allow you to review the content and even take the quiz again, and some won't. I'm not a SCORM expert and I have struggled with it quite a bit myself, but there should be an option for your author/admin to reset a course if necessary. You will need to see what their policy is.
Were you able to get the course reset?
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