We know that “time in course” is a popular metric for reporting purposes.

We want to be transparent around how this number is reported through our Analytics dashboard. You will find it in Analytics > Overview:

You will click on the number value in the widget to get a granular view at the course level by each user, and this can be exported to a CSV.

For videos, every time a user pushes play on ANY video type (natively or in Bridge Advanced Video or through a YouTube link, etc.), the "time in course" becomes skewed. The user is technically playing the course - at that point in time - within an iFrame, and Bridge will not have a means to register that the user is doing something in Bridge. 

If the user pulls up another window while doing the training and is clicking on the right window while a video is playing in the course on the left window, time stops tracking in Bridge until the user comes back to the left window (if only to click the "next" button for a couple seconds).

The full media courses feature does support this better since unique seconds of the video must be watched to move forward with a course completion (if that passing percentage is set in the metadata for the course).

SCORM will pass back whatever it is programmed to collect.

For quizzes, they are counted as one-minute in duration as a default. If the user spends a full minute or more on that quiz slide, Bridge will track that additional time unless focus is moved from the slide (as above).

Click here to check out other popular KPIs that you can extract from Bridge.