In this Bridge release, we’ve focused on improving usability and giving admins more control over content management and integrations. The Author Pro UI has been refreshed to deliver a cleaner, more intuitive experience, making it easier to organize and manage content within a consistent Bridge look and feel.

We’ve also enhanced the OpenSesame integration by introducing a more efficient delta sync, replacing full course syncs, and adding the ability for users to manually trigger updates on demand. This gives admins greater flexibility, ensures faster access to course changes, and prevents unintended overwrites of Bridge-side edits, ultimately saving time and improving accuracy when managing external content.

Author Pro UI Update

The Author Pro dashboard has been refreshed with a cleaner, more intuitive design, bringing it in line with the wider Bridge platform experience. This update makes it easier for users to navigate and organize content, with a stronger focus on simplicity and usability.

Improvements to the layout and structure help streamline content management, allowing users to work more efficiently when creating and maintaining learning materials. This update is available to all Author Pro users.

See the updated view here.

OpenSesame Manual Sync

The OpenSesame integration has been enhanced to provide more flexibility and control when syncing courses. Courses now use a delta sync mechanism, meaning only changes are updated rather than running a full sync each time.

Admins can also manually trigger a course sync directly from the OpenSesame app card, allowing for immediate updates without waiting for the scheduled nightly sync.

As part of this change, Bridge-side edits will no longer be overwritten by nightly syncs unless a course is updated in OpenSesame and included in a delta sync. This helps preserve local changes while still keeping content up to date.

In this Bridge release, we’ve made it faster and easier for Admins to manage course enrollments at scale. The new bulk update functionality allows Admins to quickly update due dates, completion dates, and expiration dates across multiple enrollments in just a few clicks. By combining filters with bulk actions, Admins can confidently make updates while reducing the risk of errors, helping streamline enrollment management and save valuable time.

New Feature

Bulk Update Dates for Course Enrollments

Admins can now update key enrollment dates across multiple course enrollments at once. This includes due dates, completion dates, and expiration dates, making it significantly easier to manage large groups of learners efficiently.

Using filters alongside bulk actions helps Admins quickly identify the correct users and apply updates with greater accuracy. Once users are selected, actions can be performed directly from the floating action bar within the app.

By default, these bulk actions are available to Admins only. To extend access, the Bulk Update Dates on Enrollments permission can be enabled for additional roles as needed.

In this Bridge release, we’ve made it faster and easier for Approvers and Managers to review learner progress and track engagement. The new in-app approval evidence media viewer lets users view high-resolution images and play videos directly in the app, zoom for detail, and share submissions for collaborative review. Additionally, the Journeys Analytics Dashboard is now generally available, giving Admins and Managers instant access to key Journey metrics without manual opt-ins, helping them monitor engagement and measure the success of learning paths more efficiently.

Updated Features

In-App Approval Evidence Media Viewer

Approvers and Managers can now review learner submissions more efficiently with a redesigned in-app media viewer. This update eliminates the need to download files, allowing high-resolution images and videos to be viewed directly within the application for faster, more intuitive approvals.

Evidence thumbnails provide immediate context, and submissions can be zoomed for granular detail, played natively, or shared with peers for collaborative review. Every piece of evidence is now accessible and actionable with a single tap, helping Approvers manage checkpoint approvals on the go.

Supported Devices

• Android 8+
• iOS 16+
• Mac M1+

Journeys Analytics Dashboard – General Availability

Admins and Managers can now access key insights into learner engagement and Journey performance with the newly released Journeys Analytics Dashboard. This update provides a comprehensive view of learning paths through the Overview and Enrollments widgets, making it easier to track progress and validate internal initiatives.

By moving this feature out of Beta, all users now have instant, permanent access to core Journey metrics without needing manual opt-ins. This ensures that administrators can monitor engagement and measure the success of learning paths more efficiently.

Please note: Data from the Learn side of the platform is not yet integrated into this dashboard.

Learning Item: External ID Now Available and Searchable

Admins and Managers can now manage learning content more efficiently using their organization’s unique identifiers. This update allows courses to include External IDs that are searchable directly within Bridge, making it faster and easier to locate the right learning items.

By supporting External IDs, organizations can align Bridge with existing systems and workflows, reducing manual effort and improving content management.

In this Bridge release, we’ve addressed an issue that caused delays in webhook messages and are now replaying affected messages to ensure delivery.

Webhook Message Replay

We identified an issue that caused webhook messages sent between December 6, 2025, and February 13, 2026 to be delayed. These messages are now being replayed and will be fully processed over the next week.

Webhook setup is not enabled by default and currently requires configuration by Bridge Support. Please contact support@bridgeapp.com to enable webhooks for your account.

Guide: How do I configure a webhook?

In this Bridge release, we made it easier to find, manage and explore learning content. Admins and Authors can now search courses, programs, and live trainings by External ID and manage Program enrollments in bulk with new filters and actions. Learners can also preview Journeys before enrolling, helping them decide if a Journey is right for them.

Updated Features

Search by External ID for Courses, Programs, and Live Trainings

Admins and Authors can now search for courses, programs, and live trainings using an External ID, making it easier to quickly find specific content in the Author page. Once an External ID is set for a learning item under More Settings, that value can be used as a search term alongside existing search options.

External IDs are not enabled by default. Please contact Support if you would like to have External IDs enabled for your account.

Bulk Actions & Filters for Program Enrollments

Admins can now manage Program enrollments in bulk using new filters and bulk actions, reducing the time and effort needed to update multiple users at once. From the Program enrollments page, Admins can select users and bulk mark complete, reset, re-enroll, or delete enrollments using the floating action bar. Filters can be applied before taking action to help ensure accuracy and prevent mistakes.

Bulk enrollment actions are available to Admins by default. To grant access to other roles, the following permissions must be enabled:

• Bulk Reset and Re-enroll on Enrollments
• Bulk Delete Enrollments
• Bulk Complete Enrollments

Learners Can Preview Journeys Before Enrolling

Learners can now preview Journeys before enrolling to better understand the content and decide if a Journey is right for them. From the Journey card in Recommended Journeys and the Learning Library, learners can select Preview to view the Journey description and steps in a locked state. From the preview page, learners can choose to enroll directly into the Journey.

This gives learners more visibility into Journey content while keeping steps inaccessible until enrollment.

In this Bridge release, we added Journeys to the Learning Library, allowing learners to discover and self-enroll in Journeys just like any other learning item. Admins and Authors can now share Journeys with groups as required, recommended, or available in the Learning Library, giving more flexibility in how Journeys are delivered and accessed.

Updated Feature

Journeys in the Learning Library

Learners can now discover and self-enroll in Journeys directly from the Learning Library, just like any other learning item. Admins and Authors can share Journeys with groups as required, recommended, or available, giving greater flexibility in how Journeys are delivered. Journeys must be added to the Learning Library from the Journey author page and can’t be added from the Manage Groups page.

Want to get started? Follow our step-by-step guide in our new article, How do I add a Journey to the Learning Library?

Learn

In this Bridge release, we made Journeys more flexible for learners who fail courses with attempt limits. Admins can now reset a learner at the course level, and once the course is completed, the Journey automatically updates, removing the need to manually remove and re-add learners.

Updated Feature

Non-permanently failed Journeys

Customers with course attempt limits can now take advantage of non-permanently failed Journeys. Admins only need to reset learners at the course level, there’s no longer a need to remove and re-add them from the Journey. Once learners retake and complete the course, their Journey steps automatically update to completed, letting them continue progressing without extra admin steps.

Updated Features

OpenSesame Integration Enhancements

Customers using the Bridge–OpenSesame integration now benefit from the latest OpenSesame APIs, including thumbnail images synced directly into Bridge. Course metadata such as title, description, duration, categories, and tags is automatically shared, and any updates made in OpenSesame appear in Bridge within 24 hours. Existing customers have been automatically upgraded to this improved integration.

Archived Column Added to Tasks.csv

Admins can now clearly identify which checkpoints are active versus archived when exporting tasks. A new Archived_at column has been added to the tasks.csv, displaying the date a checkpoint was archived. Active checkpoints will continue to show a blank value, making reporting and audits easier.

Updated Features

New Checkpoint Evidence Icons

We introduced new checkpoint evidence icons to make it easier for Admins, Authors, and Managers to see when learners have uploaded evidence and understand its approval status at a glance. The evidence icon appears in the Evidence column once a submission is made, displays the number of items uploaded, and uses colour indicators to show status — yellow for pending approval, red for denied, and green for approved or completed.

Skill Analytics for Managers & Workforce Skill Gap Widget

We expanded skills reporting to give Managers better visibility into team capabilities and gaps. Managers can now view skills across their entire reporting hierarchy and identify development opportunities using the new Workforce Skill Gap widget. This provides a clear view of mapped skills, reported skills, and remaining gaps, all accessible from Analytics > Skills Dashboard.

Updated Features

Title Filter Is Now More Customizable in Journeys Analytics

We extended the filter capabilities in Journeys Analytics to make it easier to select multiple Journeys at the same time. When you filter for journey titles, you can apply filters that involve multiple journey titles with similar names. The options for partial messages are starts with, ends with, or contains

Course Certificate Updates

Historically, certificates haven't included enough information regarding what the user has accomplished. We wanted to provide more information about the completion and link a certificate to each enrollment in a course, rather than one certificate per course. Certificates will also include expiration dates and credits.

New Feature

Register Live Training Attendance with QR Code.

Learners and Instructors can now instantly mark attendance for a live training session by scanning a QR code using the mobile app. This capability is exclusive to the mobile experience, making on-site registration quick and easy.

Notes:

• This is available on the Bridge Mobile App for both iOS and Android platforms, requires iOS 16+ and Android 8+.

• This feature is only available to learners who are registered for the session; you cannot scan the code to register and be marked as attended.

Updated Features

Completion Date Filter Shown as Default for Analytics Transcripts

The "Completion Date" filter is more accessible, streamlining the administrative process. Previously, this filter was hidden under the “More” section; its new prominence allows administrators to efficiently locate and manage assignments by completion date, saving time and improving workflow.

Updated Feature

Checkpoint Enrollments Filter

To facilitate better management of bulk actions, a filter has been added for enrollments. This allows Admins and Authors to drill down into the learners list when needing to update users in bulk, avoiding opportunities to select the wrong users that don't match your criteria. You can choose filters for:

• Enrollment type: Required and/or Optional

• Status: Not Started, Pending Approval, Complete, and/or Overdue

• Dates: Set a timeframe for Due Dates or Completion Dates.

New Feature

Bulk Actions for Checkpoint Enrollments 

Admins can perform bulk actions on Checkpoint Enrollments. Previously, changes to Checkpoint enrollments could only be done one by one. Admins can bulk mark completion, reset, re-enroll, delete, and download evidence within Bridge. 

You can use the "View Recent Exports" option to view the five most recent files of evidence downloaded for that checkpoint.

Note: Bulk actions permissions are only available by default to the Account Admin, Admin, and IT Admin roles. You can add those permissions to custom roles as needed.

Updated Feature

Updates to Removing Required Enrollments 

Admins will no longer need to manually clean up enrollments when removing sources from required content. Previously, if a Learner was "In Progress" and the source was removed, they would be made optional. In Progress learners will be removed in the same way as Not Started users. 

Updated Features

Updated Accounts Filter for Live Trainings, Checkpoints, and Programs

We recently updated the account filter on the courses page to allow Admins and Authors to search for specific subaccounts and paginated it so that it loads faster. This initially only impacted Courses, so we've added the new filter to the Checkpoints, Live Trainings, and Programs. 

Note: If you do not see the Accounts filter on any of those pages, this is due to the subaccount not having created any of that particular learning item.

Enhanced Mobile Workflows for Admins & Approvers

We're excited to announce a new feature designed to streamline support and troubleshooting for Admins. We've added new User Masquerade and Subaccount Visit tools to the mobile app, providing a seamless way to see exactly what a learner sees, making it easier than ever to provide quick, accurate support.

Additionally, for our checkpoint approvers, we've made it easier to get faster review cycles. We now have the option to add a Pending Approvals list directly to the mobile app's home screen. To do this, scroll to the bottom of the Home page and select Customize.

Updated Feature

Updated Accounts Filter in Author Courses

Previously, when you used the Account filter on the Author Course page, it would load the list of your subaccounts with no way to search or smoothly scroll through a large list. We have updated this filter to include a search bar along the top so you can quickly find the exact subaccount you are looking for. Additionally, the filter is paginated, so it will load faster and is easier to search through.

Managing Skills in Live Trainings and Programs

As an Admin/Author, you can tag skills to Live Trainings and Programs. This feature will enable employees to access more skill-based learning content for their development and growth.

Updated Features

Coming August 12, 2025

Future Roles & Skills Gap Analysis

Future Roles within the Community will offer employees personalized job role recommendations and identify individual skill gaps. This feature will provide the following:

• Personalized Job Role Recommendations: Learners can explore recommended job roles within their company that align with a particular skill, and describe the skill.

• Discover Job Roles: Learners can explore existing job roles listed in the Talent Marketplace and save job roles as potential future roles within their Career Vision

• Identify Skill gaps:

  • View required skills for each job role

  • Easily identify skill gaps:

    • Skills you have are highlighted in green

    • Skills not on your profile are marked in red

• Learning Content Recommendations & People Recommendations:

  • Suggest relevant learning content to address skill gaps

  • Discover peers within the company who can help with the skill gaps

Job Titles within the Talent Marketplace: 

• Job titles in the Talent Marketplace will now display their assigned department. If a job title has no department assignment, "No Department Assigned" will be shown.

• The job title’s department will also be visible in the Skills & Future Roles Community.

• Department updates cannot be made within the Talent Marketplace; they are managed in the User and Permissions section. 

Future Roles in Settings Page of Talent Marketplace:

• A new setting called "Disable Future Roles in the Community" will be enabled by default.

• If admins want to enable the Future Roles feature to expose admin-mapped job roles to employees, they can turn off the “Disable Future Roles in the Community” setting.

Note: The Future Roles feature will remain hidden from employees. Admins can enable the future roles feature by going into the settings page feature in the Talent Marketplace to turn off the "Disable Future Roles in the Community" setting.

Updated Features

Override Enrollments Permissions

The permissions to override enrollment data in programs and journeys have been updated with more granularity. You can fine-tune who can mark learners as complete, re-enroll, and reset enrollments. 

Enhanced Journey Enrollment Features

Journeys enrollments have been updated to provide more flexibility in managing your learners. You can mark individual learners as completed, reset programs, or re-enroll all completed learners within a group.

Note: These updates were only designed for individual users or groups; no further bulk actions are available. 

Journey Enrollment Sources 

You can track all enrollment sources for learners within a Journey, just like with checkpoints. This gives clearer visibility into how learners are joining the Journeys, whether through direct enrollment, group assignments, or other Journeys.

Enhanced Mobile Experience; Empowering Learners with Direct Actions & Smarter Updates

Effortless Issue Reporting: Learners can easily report course content issues directly from the course page, ensuring faster resolution and a smooth learning path.

Seamless Live Training Integration: Learners can seamlessly add Live Training Sessions directly to their personal calendars, helping them stay organized and never miss a valuable session.

Stay Connected with Proactive In-App Announcements: To ensure your learners are always informed and engaged, we've implemented a new system for important app announcements, delivered to their mobile home screen. This means they'll receive notifications for: 

• Critical App Updates - When a version is deprecated, or a new app version is available in the Play and App Stores, guiding them to the latest and best experience.

• "What's New" Highlights - A helpful summary upon updating to the latest version, ensuring they discover all the new functionalities.

• Direct Feedback Opportunities - The chance to easily provide feedback about the mobile app, empowering them to help shape its future.

• Important Service Alerts - Notifications regarding any critical issues with Bridge or the mobile app, keeping them informed and minimizing disruption.

Updated Features

Archive Checkpoints

You can archive checkpoints individually or in bulk. We have added this feature to help you keep your account clean and up to date!

Due Date Settings Localized

Due date settings have been updated! They will now show in the subaccount's timezone. When the Author views the settings, they will show as localized to their timezone. Authors can also set past due dates.

Learners Can See Journey Step Due Dates

Learners can see the Due Date for the various steps of a Journey on the Journey Details page. 

Accessibility Updates

This release contains important accessibility improvements to comply with the WCAG 2.1 AA standard, including replacing the app install service behind install banners, QR Codes, and share links within the app.

Updated Feature

Login Page Expiration Notification

We've updated the login page to display a message if the login form has expired. This will allow users to refresh the page and log in to the system without issue. 

Upcoming Update

Journeys Analytics Custom Fields Filter

Journeys Analytics is getting a new filter option for Custom Fields. This will initially be released next week. However, no data will be shown using this for a few more weeks. We will need to backfill all data so that it shows as expected. We will share this in another release note once it has been completed.

Updated Features

Checkpoint Enrollment Sources

Checkpoint enrollment sources are now provided under the user's name in the learner table. This information lets you see how the user was enrolled in the checkpoint. You will see an icon for the type of enrollment source and a link to the group, journey, program, or individual that enrolled the user that you can the direct item.

Associated Journeys Show For All Learnables

Associated Journeys and active enrollment information are now available for all learnable types. You can access and search for associated Journeys from the Associated Content page on the Course, Program, Live Training, Checkpoint, and Journey pages. 

Note: For Programs, Live Trainings, Checkpoints, and Journeys pages only, Associated Journeys are visible.

Personalized Dashboard In The Mobile App

You can now personalize the Home page by adding content that matters most to you! Learners can build a learning-focused page, and managers can access their teams' progress more easily. 

Note: The minimum requirements are iOS 16 and Android 9.

Updated Feature

New SCORM setting "Reset RunTime Data Timing."

We've opened an additional option to allow users to clear SCORM suspend data between sessions after an attempt is complete, ensuring that Bridge and SCORM attempts stay synchronized. 

The functionality requires that the course properly completes and exits its session once an attempt has been finished.

This also ensures that the learning experience functions as designed, allowing a course to either save progress or reset completely. 

Updated Feature

Adding and Removing Resources via CSV

We have updated the Manage Resources area to allow the addition and removal of locations and instructors using a CSV file. This will enable you to create, clean up, and maintain both items in bulk. 

Notes:

• Exporting instructors and locations to have a CSV with the correct fields to add or remove resources is highly recommended.

• To add or remove an instructor, you need to add their name and UID (if they have one within Bridge). This method can also be used to add external instructors.

  • External instructors cannot be removed with the CSV option at this time. Users must have a UID in Bridge to be removed using the CSV option.

• You are only required to include a name when adding and removing locations. 

Updated Feature

Mobile App Updates for Learners

Learners can re-enroll in courses on the mobile app. This helps provide a better user experience and allows learners to do more in one place to promote the use of the system.

Cover Images for Journeys

The Journeys first step cover image will show up as the Journeys cover on the My Learning Page. 

Updated Features 

Journeys in My Learning

Journeys have been updated to flow more smoothly in the My Learning area.

They will show up on the My Learning page (new, ongoing, and completed ones) for learners in Required learning, and if there are one or more overdue steps, they show up in Needs Attention.

Permanently failed Journeys appear on My Learning when the Permanently failed filter is on.

Part of a Journey learnable items only show up individually if they’re overdue, specifically searched, or completed.

Learners can filter for Journeys on My Learning.

Bridge Mobile App Updates  

Progress Tracking and Exiting Courses

The Exit button for SCORM courses in Bridge has been updated, and a new navigation bar has been introduced. Previously, users faced challenges closing courses when opened through the mobile app if the course lacked an exit button and the browser opened in fullscreen. This often forced users to swipe to close the app, blocking all events from firing, causing issues with tracking.

Live Training Enhancements and Push notifications

We have provided a smoother Live Training experience with our native Live Trainings. Stay updated on key Live Training events with our enhanced and new Live Training push notifications. You can join your Live Training session directly from the app where we can redirect you to your video call app.

New Feature

Bridge Advanced Media (Formerly known as Bridge Advanced Video) 

Bridge Advanced Video (BAV) has evolved into a full-featured content hub for videos, PDFs, files, and more! We've renamed it Bridge Advanced Media (BAM) to better reflect its expanded capabilities. This isn't just a name change; it's a chance to spotlight the platform's enhanced features and benefits.

Updated Feature

Bridge Career Drivers Exercise Banner on the Career Vision Page

We've added a new banner on the Career Vision page to allo users to launch the Bridge Career Driver exercise quickly! 

Updated Features

Journeys step Completion Date Updates

Previously, when a learner had completed one or more steps for a Journey, they were enrolled into it marked the Journeys enrollment date as the completion for that item. This was updated to show the correct completion date for that learning item. 

Note: This will not change enrollments already live in the Journey; it will only affect the new enrollments.

Completed Learning Card Update

We've simplified the learning card for completed items on the My Learning page. When you select the "Details" button you will have a clear understanding of what actions you can take on the learning item.

Bug Fix

Missing Mail Icon in Smart Groups

We have corrected an issue seen when trying to message a Smart Group. The message icon was pushed off-screen, making it appear as though it was no longer an option. We've corrected this so that it shows properly within the window.

Updated Feature

Bulk Actions on the Courses Page

Admins can easily manage their content by bulk archiving courses, deleting courses, and auto-tagging skills to courses.

Notes: 

• Bulk actions are only available to users with Admin access. 

• Bulk auto-tagging of skills to courses will only be available to customers using Skills+.

Re-enroll Completed Learners Groups in Courses

Admins can re-enroll all completed learners by group in courses. This option is available when Relevance is set as required for the group. You can access this option by opening the action menu and selecting 'Re-enroll all completed.' This will re-enroll all users in the group who have already completed the course but need to re-take it.

Updated Feature

Question Responses CSV Export in Performance Conversation Insights

Admins can export a CSV of Question Responses for Performance Conversation cycles on the Insights page.

Note: The Question Responses CSV Export will show data in real-time and is available for all Performance Conversation cycles (Staged, Staged with Peer Reviews, and Free Conversations).

Updated Features

Live Training Analytics Dashboard

A new Live Training dashboard has been introduced to Analytics. This dashboard will contain all the Live Training-specific widgets from the Overview dashboard PLUS two new widgets focused on utilizing resources (location and instructors).  This dashboard is additive and will not impact any existing widgets or scheduled reports related to live training. 

Showing Connected Programs from Courses

You can see what program a course belongs to under a new table called “Associated Content” from a course author page. When you select the tab, you will see the list of programs the course is a part of and the number of active enrollments in that program. This information should provide more insight into how your content is being distributed in your organization and how many users could be impacted by any changes made to the course.

Re-enroll individual Learners into Journeys

Admins can re-enroll individual learners into Journeys. It will enroll them into the journey's current (most recent) version.

Updated Feature

Skills Community Enhancements

We've pushed a few enhancements out to the Skills Community for accounts on the new Skills Library. These include

• The ability to view relevant courses within the Skills Community, 

• Easier access to Skills Communities through the primary skills navigation.

• Dedicated communities for interests and skills.

• Improved user experience. 

These updates will make it easier for your employees to build connections and find relevant learning opportunities.

You can view a walk-through of the new skills community here: https://getbridge.storylane.io/share/js2yemw1hebj.

You can also view the FAQ about this information in this article: Introducing the new Skills Library and Skills Communities.

Updated Features

Coming September 17, 2024

Changes to Inactive Enrollments included in Overview Widget

We will introduce changes to the Overview Dashboard to help maintain consistency throughout the Analytics tool. These changes include

• A new filter for inactive enrollments (this filter already exists in Transcripts.)

• The default setting for this filter will be "No" to include Inactive Enrollments (the same default setting for Transcripts).

Currently, inactive enrollments are included by default in the Overview dashboard. This change will introduce the flexibility to decide whether or not to include inactive enrollments in your data. 

Any existing scheduled reports delivered from the Overview dashboard will continue to reflect the data configured initially, meaning the inactive items will continue to show up.

Any new scheduled reports created will default to only including inactive enrollments if expressly set to show them.

If an existing scheduled report is updated after this filter is introduced, you will need to explicitly select "Yes" in the filter to continue to include inactive enrollments.

Updated Feature

Admin mapped skills will appear in the Learning Recomendations

All skills, including custom skills mapped to job titles in Talent Marketplace, will now be leveraged by the user to get learning recommendations in the Learning Library. 

Updated Feature

User, Group Names, and Affiliated Accounts are Clickable in Journeys

Admins can navigate to Users, Groups, and Subaccount pages through Journeys. Previously, you could not click to navigate to any of those options. We've added this to help align with other learnables functionality within Bridge and make it easier to navigate those items.

New Feature

Group Re-Enrollment in Programs

You have more control over your learners' enrollments with the option to re-enroll all completed learners by group for Programs. This option is available when the group's relevance is set to "Required." To do this, go into the Program, click on the group's tab, select the action menu, and click "Re-enroll all completed."

Updated Features

Continuing Education Credits Less Than One

An update to "Continuing Education Credits" allows values less than one to be set. This means you can now set courses with values like .25 or .5! 

Updated Login Process for the Mobile App

We've updated the login process on the mobile app to make signing in faster. With enhanced authentication features, mobile users can enjoy a smoother experience. 

Note: Soon, version 2.15.0 will be the minimum required version to continue using the app. We will actively monitor the adoption of the latest version and warn users via the app about changes. If you have any trouble logging in, please let us know!

Minimum OS requirements: 

• Android 8

• iOS 16

New Feature

New Live Training Data Dump Reports

Three new reports for live trainings have been added to the Data Dump. These reports were introduced with. The three new reports are:

• Live Course Instructors:

  • Instructors now have their own ID to track them amongst other reports. This report provides their instructor ID, user ID (if they are not external), when they were created, deleted, and last updated

• Live Course Locations

  • Similar to the live course instructors report this provides the ID number for locations to track in other reports. This report also includes all other information you provide for a location such as name, address, city, created at, updated at, and deleted at. 

• Live Course Instructor Bookings:

  • This report tells you what sessions your instructors are leading across all live trainings. It Includes the instructor IDs and the live course session IDs for every training they are assigned to lead.

The live course location ID is now included in the live_sessions csv and the instructor ID is now included in the live_course_session_instructors report as well.

Add Locations and External Instructors to Live Trainings

We updated the location for managing the locations and instructors' resources for live trainings. The following updates were made today:

• External trainers have been restored where appropriate

• Locations can be added directly from the sessions

• Any user with a role that could manage Live Trainings can now also manage the resources for those trainings as default (this can be further restricted by granting or removing the Live Trainings Resource permissions)

• The data dump has been adjusted to be in alignment with the correct fields

Updated Feature

Visiting Subaccount Information

The name of the subaccount shows in the bottom left-hand side of the masquerade bar when you visit a subaccount from the root account. In many instances, the URL of an account doesn’t match the name, so this will provide clarity on which accounts you are visiting.

Bridge Advanced Video Resource Library

You can set up a container that is locked down to only display specific content to all your users right next to the Training Calendar. Previously, users could search BAV content in the container, and resources from other BAV containers would appear, such as a video that should only be visible from a course. Users searching will only be served content from that specific container. With this update, you can provide an area for users to find videos, spreadsheets, and documents that you want them to have easily accessible from the platform.

Updated Feature

Career Vision for Learn & Development

Career Vision in Bridge is a place for employees to log their career drivers to document the daily activities that they want to be doing, desired skills, and future roles that they're interested in. It builds on the existing skills functionality by helping employees think more long-term about where they want to go in their careers. This is available by default for all Learn & Development accounts.

New Feature

Recognition Release

Accounts with Learn and Development or Learn and Performance can enable Recognition in the account!

Recognition allows users to send recognition messages to colleagues, react by liking the messages, and add comments to them. Users can send both private and public recognition messages.

Notes: 

• If you have not enabled the beta feature, you will need to first enable it before you can use it. To enable this feature, go to Admin > Recognition > Toggle it on.

• Only the admin can delete recognition messages.

• You cannot edit a message once it's been posted.

• Only users within the same account can be named as a recipient.

• Reporting has yet to be made available.

Updated Features

Track Learnings from People's Profiles

We've pushed a few helpful updates for the Bridge mobile app!

Learners will receive push notifications when they're enrolled in a Journey. 

Managers can track their employee's learnings from their profiles.

Admins can see any employee's learnings from a renewed profile page

Transfer Author Ownership

You no longer have to contact Support to transfer a course to another Author. You can update the author of a course from the Courses page. Click on the action menu and select Transfer Author Ownership. From there, select the Author from the list, and the course will be given a new owner.

Updated Features

Live Training Resource Tracking

Instructors and Locations are now trackable resources for Live Training. Going forward, you will add Instructors and Locations from the "Manage Resources" page (Admin > Learning > Manage Resources.) This gives you more control over what Instructors and Locations are available when an Author creates a Live Training Session.

Note: Only Account Admins and Admins have access to the Manage Resources page by default. You can assign it to other roles as you need through Roles & Permissions.

Re-enroll Learners in a Program

You can now re-enroll individuals in a program. If a learner has completed the program and you want them to take the entire program over you can select the action menu (3-dots) and then Re-enroll.

Login Failure Help

To assist users with login issues, we've added a new page instructing them on what to do if their password is incorrect.

Note: If your account uses SSO, this is not applicable.

Updated Feature

Peer Reviews in Performance Conversations

Peer Reviews have been added to Staged Performance Conversations. This includes Employee Peer nomination, Manager Peer approval, Completion of Peer Reviews, and populating submitted Peer Feedback responses in the Manager and Shared Performance Conversation Agendas.

Admins Information:

You can able to set a minimum and maximum number of Peers to be selected for the conversation. 

You can set an anonymity level for peer reviews which are; anonymous to the recipient, fully anonymous to the recipient and Manager, non-anonymous for the recipient and Manager

Advanced Peer Review settings, enabling peer reviews, peer selection limits, and anonymity, cannot be edited in an active or closed cycle. 

Targeting is available for Peer Review questions that the reviewer must complete. 

You can overlap dates for the Peer Reviews and Non-Peer Review cycle pieces.

(Peer Review in Performance Conversations)

Manager Information: 

On the Performance Conversation Dashboard you will see a new column called "Peer Selection" under the "My Team" section you will click the Start button to approve your employee's peers. Only submitted peer lists are eligible for approval.

The number of Peers selected must meet the minimum requirement but cannot exceed the maximum.

Once you have approved the peer list, or the conversation has completed, changes cannot be made to the list.

(How to approve Peer Reviews)

Employee Information:

On the Performance Conversation Dashboard you will see a new column called "Peer Selection" under the "My Review" section you will click the Start button and select your peers.

You can select any user within your organization except for the person who is set to do your Performance Conversation. Note that there will be a minimum and maximum number of users that can be selected for the Peer Review.

When you submit your peer list, your Manager must approve it for the Peer Review to be created. Once the list has been approved, changes can no longer be made.

(How to nominate Peer Reviews)

New Feature

Reset a Learner in a Program

You can reset an individual learner's progress in a program. If a learner has started or finished a program you can reset their enrollment to 0%, meaning you have reset their progress in each learning item in the program. 

Note: Resetting enrollments will remove all previous data from the learnables for that user and cannot be undone.

Updated Feature

Live Training Session Widget Updates

We've released an update to the Live Training Session Progress widget within the Overview dashboard of Analytics which adds some new fields: 

• Location of your Live Training Session.

• Instructor(s) for the Live Training Session.

• If you drill into the widget you'll also find the Live Training Session ID and session start date, as well as the job title and department for the user.

New Feature

Checkpoint Cover Slides
 

We've added the ability to add a cover slide to Checkpoints. This allows you to curate the look and feel of your content in the Learning Library and My Learning area!

Note: These cover slides are shown to Learners while in Grid View.

Updated Feature

Mobile Updates

We've pushed a couple of mobile updates that will help improve user experience while using the app.

Managers and Admins can see the learner's progress in trainings, track completions, and overdue learners.

Learners can see and download their certificates from completed Journeys.

Upcoming Feature Update

Coming May 31, 2024

Deprecation And Changes For The Learning_Items Functionality 

We have made updates on the backend for the Learning service, which leverages new APIs and, therefore, will make some of the existing APIs and associated data obsolete.

The following data will be deprecated:

• GET /api/author/learners/:learner_id/learner_items

• DELETE /api/author/learners/:learner_id/learner_items/:id

• Use Author - Enrollments API / Delete an enrollment (DELETE /api/author/enrollments/:id) moving forward

• Data Dump:

  • POST /api/admin/data_dumps “learning_items” option*

  • GET /api/admin/data_dumps/download “learning_items” option*

  • Under Admin > Tools > Download All Data, The “learning_items” checkbox will be removed, and the data will be unavailable in the data dump.

You will want to use Analytics for this information after May 31st.

Updated Feature

Bundled Emails Updates

To help Learners, we've put more information into the bundled emails. Programs will include the due date and the number of required steps. Courses will consist of the due date and the required score to be achieved for the course.

Updated Feature

Global Navigation Update for Learners: April 29, 2024

Global Navigation Update for Learners

We wanted to tell you the Global Navigation for Bridge on the Learner's side will see a minor change! We are moving Learning and Journeys in the secondary navigation to be nested under Today. Customer feedback and our research confirm that Bridge learning-oriented pages are the most highly trafficked. Knowing this, we will move these pages to the top of the navigation menu to improve the user experience.

Don't hesitate to contact your CSM or the Support Team if you have any additional questions regarding this change.

New Feature

Device Distribution Widget in Analytics
 

The Usage dashboard in Analytics now includes a new widget for "Users Device Distribution." This report provides a breakdown of how users access Bridge (e.g., desktop vs mobile), and drilling into the data offers user-level insights.

Updated Feature

Performance Conversation Cycle Updates

A few usability adjustments have been made to the Performance Conversation cycles that appear on the Home and Performance Conversation Page.

Previously, an active Performance Conversation cycle would only appear for participants in the Me > Performance Conversation page if the participant had a self-review to complete. We have unified the experience by allowing all Performance Conversation cycles to show on this page as long as the user is a participant in the cycle. Cycles will show regardless of whether they have a self-review or reviews to complete for their Team.

Closed historical Performance Conversation cycles will appear in the "Past Performance Conversations" on the Performance Conversations page. Closed cycles will not appear in the Growth Section of the Home Page.

Active cycles will appear in the Growth Section of the Home Page and the Performance Conversation page, even if the user participating in the cycle has yet to start the agenda.

Update Feature

Smart Group Improvements

We've made a few usability improvements to smart groups.

The 'AND/OR' option appears only when you add a new condition.

Set a fixed header to ensure the summary of conditions is always visible.

Added borders in dark mode, which make the boxes more distinguishable [1]. Empty conditions cannot be saved; it will show an error message [2].

New Feature

Learner Admin View Changes

A few updates have been made to the User profiles page in the Admin view.

A search box [1] has been added for learning items to more easily find the item you're looking for in the user's profile, and a learnable types filter [2], similar to the current functions the Learners have on their My Learning page.

Archived items are no longer visible in the user's profile but remain in transcripts.

Certificates [3] are accessible within the list of learning items, and the side drawer no longer opens to access them.

Update Features

Enrollment Actions Move

We moved the "Mark User Complete" and "Reset Learner" actions to the 3-dot menu that is already available for the other actions. All actions you can take on a learner's enrollment are in one place.

CSV Log Improvements

Error and Failure icons will persist with every upload when viewing the logs within Admin > Tools > View CSV Import logs. Previously, only the last upload showed an icon that didn't visually represent historical issues with the uploads.

Customers with a larger volume of users are not throttled by an ability to see only 99 of those errors. You can now export the errors from Bridge to work with individual user records without having to do everything through matching exercises between the Bridge interface and your imported data file.

Bridge Advanced Video Player

We updated the look and feel of our player. We added icons for the comments and the playlist to navigate between the two easily. Chapters are more obvious along the playbar as we reduced the number of buttons alongside it.

Note: The slidedeck page, where you can show a powerpoint side-by-side with a video, has yet to be updated. Those videos must use the current player until that page has also been updated.

Updated Feature

Share the app login from the app!

Share the app login information directly from the app. Effortlessly share the app install links with prefilled domains directly from the app, ensuring a hassle-free setup. Streamline the process and get your team up and running in a snap with the app.

Journeys Enhancement

We're expanding Journeys functionality in the app. Journey completion requirements are visible in the mobile app.