How do I manage account settings in an account?

IT admins and account admins have the ability to view and manage several default settings in their accounts. These settings include authentication, API tokens, and apps. 

Note: 
• Some features may be restricted based on permissions for your user role.

Open Admin Menu

In the Global Navigation menu, click the Admin icon. Then, click the General menu option.
In the General menu, select Account Settings.
Note
: The Global Navigation menu may differ based on what is enabled in your account

View Account Settings

The Manage Account page defaults to the Settings tab [1].

The default language for the account can be chosen from the Language drop-down menu [2]. Users in the account can set their own language preference on an individual basis.

The account's default timezone can be set by selecting a timezone from the Default Timezone drop-down menu [3].

The Set Import Date Format [4] option allows you to specify which date format you'd like to have set as the preference within your account. This only used for the Bulk Upload Historical Course Enrollments and Add via CSV function in Courses.

The Limit Manager Permissions setting [5] lets managers view and monitor progress of users within their domain. It restricts their ability to author and enroll users in learning content items and completely removes the author section from their view. 

The Allow Bridge to be Embedded in an iFrame setting [6] allows Bridge to be embedded in an iFrame for learners. To add an iFrame host, enter the URL in the iFrame Host field [7]. Multiple URLs must be separated by a space.

Notes: 

  • The Settings tab is not available in subaccounts.
  • iFrame host URLs must begin with https:// or http://.

Manage Notifications

Notifications can be enabled or disabled for email and Slack by clicking the Email and Slack notification toggle buttons. To customize the From label and Reply To Address that is included in email notifications sent from Bridge, add the desired text in the From field [2] and Reply To Address field [3].

Manage Password Requirements

The Password Requirements section includes options to require uppercase letters [1], numbers [2], symbols [3], and a minimum number of characters [4]. Once requirements have been set, all future password resets and password setups need to meet the requirements. Current user passwords will not be affected.

Manage Support Information

Customized support contact information can be provided to learners as a way to get help with Bridge. This custom contact information is displayed in the User Profile menu.

Manage Authentication

In the Auth tab [1], you can enable authentication providers for your account. To enable an authentication provider, click the Enable button [2].

Notes: 

  • The Auth tab is not available in subaccounts.
  • If possible, use the SAML 2.0 option.

Enable Authentication

To enable an authentication provider, enter your information in the required fields [1] and click the Save button [2]. The fields displayed will vary based on the authentication provider selected.

Note: For help with obtaining metadata and other information needed to enable authentication, please contact your Customer Success Manager.

Manage API Tokens

In the API tab [1], you can create and manage API tokens for your account. To create a new API token, click the Add Token button [2].

You can also view details for existing API tokens [3]. To edit an API token, click the Edit icon [4]. To delete an API token, click the Delete icon [5].

If your account uses Performance features you can get a token in the Suite Tokens [6] area to run API calls for that side of the system.

Note: API tokens cannot be created for custom roles.

Manage Apps

In the Apps tab [1], you can enable and disable apps such as Slack,Bridge Advanced Video, Studio, Vimeo, YouTube, Dropbox, and LinkedIn Learning for your account. To disable or enable an app, click the toggle button [2].

Please contact your Customer Success Manager for help with initial setup and configuration.

Note: The LinkedIn Learning integration cannot be configured within a subaccount.

Enabling Journeys Beta

In the Beta tab [1], you can enable or disable the Journeys Beta. If you enable it at the root account level, it will be enabled for all subaccounts.

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